Senior IT Analyst Coordinator

An Amazing Career Opportunity fora Senior IT Analyst & Coordinator!!

Location: São Paulo Brazil

Job ID: 42483

The Senior IT Analyst & Coordinator will lead the firms technology operations in São Paulo. The role combines leadership and hands-on technical work ensuring infrastructure performance information security compliance and the implementation of innovative projects. It also involves providing administrative support to Facilities and Operations in occasional demands.

Who are we

HID powers the trusted identities of the worlds people places and things allowing people to transact safely work productively and travel freely.

We are a high-tech software company headquartered in Austin TX with over 4500 worldwide employees.Check us out here:and Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced reliable access control solutions. From cutting-edge readers credentials and controllers to mobile and biometric technologies HID PACS empowers organizations worldwide to protect their people property and assets with scalable high-quality solutions.

This is more than just a job its your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

Are you ready to make a difference Join us and help shape the future of security.

As our Senior IT Analyst & Coordinator youll support HIDs successby:

• Infrastructure & Support Management
  • Overseeing servers networks systems and corporate applications ensuring performance and high availability.
  • Providing advanced technical support and performing root cause analysis to maintain business continuity.
  • Managing Microsoft 365 Windows Server environments and related enterprise tools.
  • Implementing configuring and maintaining workstations for both current employees and new hires.
• Information Security & Compliance
  • Implementing monitoring and resolving cybersecurity incidents.
  • Ensuring adherence to LGPD ISO 27001 and internal information security policies.
  • Defining best practices and risk controls to safeguard the organization.
• Team & People Management
  • Coordinating IT tickets ensuring effective collaboration and service delivery. Aligning with the Austin team for support if IT tickets cannot be resolved locally.
  • Delivering onboarding and continuous training with emphasis on technology use and information security awareness.
• Vendor Contract & Operations Support
  • Negotiating analyzing and overseeing contracts with IT telecom software and service providers.
  • Monitoring vendor performance and recommend service improvements.
  • Providing support to Facilities and administrative assistance to Operations in occasional demands.
• Projects & Innovation
  • Leading system migrations upgrades and implementation of new technologies.
  • Driving modernization initiatives to improve efficiency and support business growth.
  • Acting as an interface between technical teams vendors and business stakeholders.

YourExperienceand Background include:

• Bachelors degree in computer science IT or related fields.
• At least 4 years of solid experience in IT infrastructure user support and project coordination.
• Strong expertise in Microsoft ecosystem (Microsoft 365 Windows Server Intune SharePoint Exchange etc.).
• Knowledge of cybersecurity standards (LGPD ISO/IEC 27001).
• Experience coordinating projects managing vendors and leading teams.
• Professional certifications (ITIL cybersecurity Microsoft cloud).
• Native Portuguese.
• Fluency in English (spoken and written).

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering allowing for work-life balance

• A vibrant welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware software and services that allow people to confidently navigate the physical and digital worlds

Why apply

• Empowerment: Youll work as part of a global team in a flexible workenvironment learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents skills and experiences. You dont need to check all the you have most of the skills and experience we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas including flexible work arrangements job sharing or part-time job seekers.
• Integrity: You are results-orientated reliable and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse equitable and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer we welcome applications from individuals of all backgrounds experiences and perspectives. We evaluate applicants without regard to race color religion gender gender identity or expression sexual orientation national origin disability age veteran status or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions please contact .

We make it easier for people to get where they want to go!
On an average day think of how many times you tap twist tag push or swipe to get access find information connect with others or track something. HID technology is behind billions of interactions in more than 100 countries. We help you create a verified trusted identity that can get you where you need to go without having to think about it.

When you join our HID team youll also be part of the ASSA ABLOY Group the global leader in access solutions. Youll have 63000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally. As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.

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