Solution Advisor Expert

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

ROLE DESCRIPTION
The Customer Advisory Expert possesses advanced level of knowledge of SAP Cloud solutions and participates in sales cycles as a member of the virtual account team in support of the sales account strategy.
A Customer Advisory Senior Specialist interacts with prospective customers through executive meetings & presentations discovery conversations solution demonstrations and follow-up discussions. The Primary role of Customer Advisory Senior Specialist during an active sales cycle is to gain acceptance from the customer that SAP Cloud solutions like SAP Business Suite SAP Cloud ERP SAP Business Data Cloud and AI can solve customers problem and are the right choice over the other competitive offerings. During these cycles they often take on the role of Trusted advisors which support customers during their transition to Cloud addition to deal support a Customer Advisory Senior Specialist collaborates with Sales Industry & Solution and Digital SAP teams to plan and execute business development strategy as well.

Deal Support:
Compose and deliver superior sales presentations covering SAP and partner Cloud solutions to prospective customer audiences. The presentations must articulate SAP Cloud strategy the sales message differentiate SAP (through positioning of SAP Business Suite SAP Cloud ERP SAP Business Data Cloud and AI offering) and leave a strong and positive impression to audiences which can include senior company executives.
Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple appealing and compelling customer presentation.
In advance of a demonstration or key presentation conduct discovery sessions with representatives from the prospective customer in order to build relationships with the customer and understand their unique needs.
Demonstrate deep knowledge of SAP Cloud solutions like SAP Business Suite SAP Cloud ERP SAP Business Data Cloud and AI and appropriate industries in order to maintain credibility with prospective customers.
Provide proof points with relevant customer stories.
Support RFx completion in support of customer proposals.
Ability to effectively present to customers remotely using virtual technologies.
Provide limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition and upsell potential in the future.
Able to act as a Customer Advisory Lead and/or Architect when deals require complex solutions and require multiple experts participation in order to support a successful customer presentation or demo.
Effectively leverage support teams who are there to support presales success. (Global / Regional Solution & Industry Specialists CoE Value Advisors Solution HuBs Deal Advisors Solution Experience Product Management).
Collaborate with Partners SAP Digital Advisory and Digital Demand teams in order to secure appropriate customer support and scaling through Next Level Adoption & Consumption (NLAC) model

Demand Generation
Support one-to-many sales and marketing events both on-site and remotely.
Lead & support workshops to promote new and innovative solutions for customers and prospects.
Collaborate with SAP Digital Demand teams to identify whitespace opportunities at accounts.

Sales Readiness
Develop close relationships with SAP Sales teams in order to promote effective sales methodologies
Participate in demo system design and planning and assist in configuration if needed. Participate in new product release input and testing and training of peers.
Serve as a champion for or participate as a leader in Solution Hubs and provide knowledge transfer to colleagues as needed.

WORK EXPERIENCE
10 years of SAP solution experience
Demonstrates successful engagements on small-mid-sized deals
SAP Cloud architecture knowhow on end-to-end processes & solutions
Experience in sales and presales processes
Excellent presentation and communication skills English: proficient
Fluent/Native Romanian

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
Bachelor equivalent: minimum requirement
Master equivalent: optional
MBA / Ph.D.: optiona

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 436846 Work Area: Presales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid