BI Incident Management Expert
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Job Location:
Cluj-Napoca - Romania
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
As an Incident Expert in a dedicated team of consultants developers and other BI Incident Management experts our Business Intelligence Services team supports various customers in the further development and maintenance of their BI applications.
Together with your colleagues and the customer service team you are responsible for application support for the modern BI landscape of our major customers.
You are responsible for managing the entire service request process in compliance with service level agreements.
As an Incident or Problem Expert you pay particular attention to quality assurance error management and feedback management. You also manage the backlog and are responsible for testing and acceptance of new developments.
In addition to application support you are responsible for the further development and optimization of systems.
Last but not least you enjoy sharing your expert knowledge and are responsible for creating documentation and training materials.
You will also have the opportunity to contribute your experience in the cloud environment participate in cloud migration projects or receive training as an expert in cloud technologies.
Your qualifications and qualifications are what you need to join us:
Completed degree in a STEM subject (mathematics computer science natural sciences technology) business administration or a comparable qualification
At least 3 years of professional experience preferably in the following areas:
IT support services (ITIL certification is advantageous)
Data integration projects using an Oracle database and an ETL tool (e.g. Oracle Data Integrator (ODI) Informatica PowerCenter dbt etc.)
SQL databases and PL/SQL programming as well as database design (with a focus on OracleDB)
Knowledge of DWH architecture in the cloud ideally in OCI Google Cloud AWS or MS Azure is desirable
Knowledge and experience in the field of AI are welcome
High IT affinity and analytical thinking are advantageous
Willingness to learn and a strong desire to share knowledge
Ability to work independently and drive project work forward
High customer focus and excellent time management skills
Key Skills
- Accounts Receivable
- Brand Management
- Apache Web Server
- High School
- HSSE
About Company
Since 1998 weve been active in the Human Resources consulting market providing regional coverage across four key areas of expertise: recruitment and selection personnel leasing assessment centers and consultancy. As leaders in Transylvania weve expanded our reach to embrace a culture ... View more
