Human Resources Operations Subject Matter Expert –Domain Trainee – French – Hybrid Bucharest

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Human Resources Operations Subject Matter Expert Domain Trainee French Hybrid Bucharest

In this role you will be working as Subject Matter Expert for a manufacturing client during transition aiming for transformation of agenda success and new tool implementation. You are expected to have deep HRO domain knowledge which helps in picking right pain points and creating value through providing domain specific solutions.

Responsibilities
Leverage appropriate advanced and sophisticated methods and approaches to synthesize clean visualize and investigate data as appropriate to deliver analytical recommendations aligned with the business need
Consult to identify risks and opportunities that impacts the performance of the business and convert them into analytical solutions and provide appropriate actionable insights
Identify and convert new savings opportunities through customer nuances trending (deductions payment etc.)
Client Relationship management: Constantly communicate with client and internal stakeholders to build a strong relationship that is essential for seamless delivery of services
Operational excellence governance weekly utilization project prioritization team resource optimization etc.
Responsible for leading the design and implementation of an ERP solution-delivery of project deliverables including blueprints functional and technical specifications system configuration testing training and go-live support.
Identify and drive process improvement opportunities projects aligned with business initiatives and customer needs.
Collaborates inside the company with members of the team peers and Operations council with the client stakeholders or other internal teams to accomplish the allocated objectives.
Contributes to the procedure and process maps design and updated ensuring the nuances and details are captured.
Contributes to defining the KPIs of the process.

Qualifications we seek in you!
Minimum Qualifications / Skills

Language level: French and English C1
Relevant experience of Human Resources Operations and SAP or other ERP project implementation experience is mandatory.
Graduate with Basic Accounting Knowledge and analytical skills
Good Leadership skills
Should understand Operations KPIs
Should have comprehensive knowledge customer onboarding process
Ability to initiate & execute performance improvement plans
Should have successfully completed performance improvement projects
Ability to establish credibility and rapport with all key stakeholders internal and client
He/she should thrive in a fast-paced and ambiguous environment
Should have done volume forecast & capacity planning
Ability to handle pressure
Preferred Qualifications/ Skills

Strong written and verbal communication skills paired with excellent presentation skills
Excellent analytical skills excellent communication skills and the ability to communicate actionable analytical findings to a non-technical audience in clear and concise language
Adept at learning and applying new data analytics methods and technologies; Possess analytic curiosity to seek out and develop potential solutions and drive continuous improvement; motivated by challenging complex problems

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.