Customer Support Representative English Speaker

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job description

About the Role

Were looking for a Customer Support Representative (English Speaker) to join our dynamic team in Lisbon. In this role you will be the first point of contact for our customers providing exceptional service through email chat and phone. If you are customer-focused empathetic and enjoy problem-solving wed love to hear from you!

Key Responsibilities

Handle customer inquiries via chat email and phone in English.
Provide accurate information and efficient resolutions to customer issues.
Escalate complex cases to the relevant departments when necessary.
Maintain a high level of professionalism and empathy in every interaction.
Keep up to date with product knowledge and company policies.

Requirements

English C1 or C2
Must be currently based in Lisbon
Previous experience in customer support or a similar role is a plus.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced and team-oriented environment.
Available to start immediately.

What We Offer

Competitive salary and performance bonuses.
Paid training and continuous career development.
Friendly and multicultural work environment.
Opportunities for internal growth.
Modern office located in Lisbon

Ready to join

Apply now and start your career in customer support with us were hiring immediately!

Job description About the Role Were looking for a Customer Support Representative (English Speaker) to join our dynamic team in Lisbon. In this role you will be the first point of contact for our customers providing exceptional service through email chat and phone. If you are customer-focused empath...