Resilience Support Specialist

The Buncombe County Emergency Services Department is committed to building a safer more resilient community through proactive mitigation preparedness and recovery initiatives. Our team supports a wide range of projects including FEMA Hazard Mitigation Grant Program (HMGP) administration regional hazard mitigation planning Continuity of Operations Planning (COOP) and recovery coordination following emergencies.

We are currently hiring for aPRN (as-needed) positionthat will support these efforts through administrative coordination compliance tracking and stakeholder engagement. This role is scheduled forup to 19 hours per week withflexible schedulingavailable during our normal business hours (Monday through Friday 8:00 a.m. to 5:00 p.m.).

The position is based at ourEmergency Services facility located at 164 Erwin Hills Road Asheville NC and reports to the Mitigation Preparedness and Recovery Manager. The selected candidate will join a small collaborative team focused on whole-community resilience.

Interviews are expected to take place in mid-November with atarget start date in early December. We are looking to fill this position as soon as possible.

If youre passionate about public service detail-oriented and ready to support impactful projects that strengthen community preparedness and recovery we encourage you to apply!

Purpose of the position:

The primary purpose of this position is to coordinate the administrative operations and workflow for a department by performing various administrative functions.

Minimum Education Training and/or Experience (required at time of hire): Associate degree from an accredited college or university with major coursework in a related field; and two (2) years of progressively responsible administrative support management or closely related experience; or equivalent combination of education or experience which provides the required knowledge skills and abilities will be considered in meeting the minimum qualifications.

Essential Functions of the position:

• Perform administrative support functions such as compiling posting or recording information from a variety of sources that usually involve calculations research and verification of information. Functions may include completing forms reports questionnaires and other similar documents.
• Maintains procures and enters requisitions for office supplies and equipment inventories; reconciles monthly statements and maintains files for purchases; enters routine billing payments.
• May process personnel actions that affect changes in employee status such as pay increases transfers promotions and terminations.
• Perform departmental support work such as entering work tickets correspondence data entry or retrieval recordkeeping and functions that may require interpretation judgment and determining appropriate processes to be used.
• Interact with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances; may screen and respond to inquiries and complaints; provide information on policies and procedures; and perform other similar types of administrative support activities.
• Responsible for coordinating researching and executing assigned projects and tasks.
• Performs other related duties as assigned.

Knowledge Skills Abilities:

• Ability to balance priorities to accomplish assigned tasks within the required time frame and to be able to shift quickly between several tasks without loss of continuity.
• Knowledge of departments office systems practices procedures and administration.
• Knowledge of general office equipment and personal computers to include word processing spreadsheet and related software including advanced knowledge of Microsoft Office software. (Specifically Word Excel and Outlook) as well as the ability to stay current with emerging office technologies.
• Possess solid financial analytical business and problem-solving skills. Competency to ensure proper accounting of County transactions and to assure the protection of assets through proper existence and adherence to adequate internal controls.
• Ability to effectively evaluate and process forms; verify data for accuracy completeness and compliance within established procedures; enter data into computer system monitor calculate and submit time sheets maintain confidential files and data; identify problems and propose feasible solutions.
• Ability to type compose and edit correspondence memos letters and reports; revise schedules forms reports records and other information; prepare statistical information for use in reports.
• Ability to coordinate department schedules appointments projects travel arrangements room reservations and major events.
• Initiate and answer telephone calls; screen and direct calls; greet visitors and direct to appropriate personnel; route and distribute incoming mail and other materials; prepare outgoing mail and packages.
• Engage in meaningful and intentional professional development appropriate for areas of responsibility.

In order to uphold internal pay parity and equity salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture one that fully engages all of our employees honoring and building on each employees unique experiences opinions and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race natural hair or hairstyles ethnicity creed color sex sexual orientation gender identity or expression national origin or ancestry marital or familial status pregnancy veteran status religious belief or non-belief age or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment hiring assignment promotion and compensation shall not be based on any of these protected addition the County expressly prohibits any form of workplace harassment or discrimination.