Product Specialist

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Overview

As a Product Specialist you will play a key role in supporting and delivering product training demonstrations and application support. Youll work directly with customers sales teams and industry partners to configure commission and troubleshoot KVM and video wall solutions. You will also design develop and deliver engaging training programs ensuring technical concepts are translated into clear practical knowledge for diverse audiences.

Key Responsibilities

Support and participate in product training events.
Prepare test and maintain training and demo systems.
Design and develop product-focused training programs for customers partners and internal teams.
Deliver hands-on technical training (in-person virtual and on-demand).
Create training materials: presentations manuals quick guides e-learning modules and videos.
Work with product engineering and support teams to stay up to date on technical developments.
Provide subject matter expertise during product rollouts and customer onboarding.
Contribute to certification and compliance training initiatives.
Travel to support events and demonstrations (approximately 15%).

Candidate Profile

Background in IT Networking KVM Audiovisual or related technical fields.
Certifications such as CompTIA Network CCNA or CCNP preferred.
3 years experience in technical training instructional design or a similar role.
Strong technical skills with the ability to quickly master new technologies.
Excellent communication presentation and interpersonal skills.
Ability to explain technical concepts clearly to both technical and non-technical audiences.
Experience with Learning Management Systems (LMS) and e-learning tools (SkyPrep Snag-It Camtasia etc.).
Proficiency in Microsoft Office Suite (Word Outlook Excel PowerPoint).
Highly organized detail-oriented and able to thrive in a fast-paced environment.
Based in the Houston TX metro area.

Role Overview As a Product Specialist you will play a key role in supporting and delivering product training demonstrations and application support. Youll work directly with customers sales teams and industry partners to configure commission and troubleshoot KVM and video wall solutions. You will a...