IT Helpdesk Officer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join a dynamic IT team and play a key role in supporting the Windows 11 migration project across offices in Dessel and Brussels. Youll be the first point of contact for all IT-related queries and ensure a smooth transition for end users. If youre hands-on communicative and customer-oriented this is your chance to make a difference!
Location: Dessel & Brussels Belgium (onsite)
Employment Type: Contract 7 months possible extension
Industry: IT / Technology
Languages: English (Dutch or French is a plus)
Compensation: Competitive daily rate based on experience
Your Responsibilities
Provide first-line IT support to end users via phone email and ticketing system during the Windows 11 migration
Document solutions and procedures to build a shared knowledge base
Maintain clear and friendly communication with users and provide timely feedback
Collaborate closely with IT teams to resolve migration-related issues efficiently
Job Requirements
Demonstrable experience in Windows migrations
Minimum 3 years of experience in an IT support role
Strong problem-solving mindset and customer-oriented attitude
Communicative proactive and able to work autonomously
Experience with ITSM tools (e.g. SCCM Intune) is required
Whats in it for you
Join a high-impact IT transformation project
Work in collaboration with a skilled technical team
Onsite engagement in two key locations
Competitive contract rate with potential for extension
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Key Skills
- Children Activity
- Animal
- EAM
- ITIL
- BI
- Brew
About Company
I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.🚀 Join Our Network! We’re always open to welc ... View more
