Digital Technology Omnichannel Services drives global omnichannel transformation for healthcare professionals and patients delivering secure innovative and user-centric web solutions that support commercial and patient impact objectives. The Functional Analyst will join a collaborative environment working closely with business and technical stakeholders to ensure our digital platforms meet the highest standards of performance integration and customer experience. The Functional Analyst (FA) acts as the bridge between business stakeholders (Business Omnichannel) and the technical delivery teams (Product Owner Architect Technical Lead Developers). This role is responsible for translating business requirements into clear actionable technical increments for digital omnichannel solutions (websites for HCPs and patients web CMS etc.). The FA ensures that delivered solutions will meet our standards for security compliance and user experience. This role collaborates closely with the Technical Product Owner and other DT stakeholders to support the delivery of high-quality digital products
Major responsibilities
Requirements Analysis & Translation
Gather analyze and formalize business requirements from stakeholders
Translate business needs into detailed functional specifications and user stories.
Ensure requirements are feasible clear and aligned with technical and business objectives. Solution Design Delivery and Documentation
Collaborate with Technical Architect and Technical Lead to design solutions that meet business needs
Support the development team throughout the implementation process clarifying requirements and validating deliverables.
Participate in solution testing (UAT) validation and deployment activities.
Builds and maintains the technical documentation of delivered solutions Stakeholder Collaboration
Serve as the primary point of contact between business analysts and technical teams. Facilitate workshops meetings and reviews to ensure alignment and shared understanding.
Communicate effectively with cross-functional teams at all levels of the organization. Continuous Improvement
Contribute to the evolution of digital processes tools and best practices.
Stay up to date with trends in web technologies CMS and digital healthcare.
Requirements
Strong knowledge of web technologies content management systems and digital marketing practices
Aware on foundational of security configuration infrastructure concepts AI reporting and data structures
Experience in functional analysis and working with business stakeholders to translate their business requirements to technical solutions. Can do both Project management & Business analysis
Has experience with content management systems such as Drupal and headless architecture
Decision maker with sound business judgment who isnt afraid to speak up and challenge current thinking
510 years of working experience in a similar functional analyst
Fluent in English (spoken and written)
Excellent communication facilitation and analytical skills
Experience working in agile and/or hybrid project environments
Experience in the pharmaceutical or healthcare sector
Familiarity with headless architectures and modern web frameworks
Digital Technology Omnichannel Services drives global omnichannel transformation for healthcare professionals and patients delivering secure innovative and user-centric web solutions that support commercial and patient impact objectives. The Functional Analyst will join a collaborative environment w...
Digital Technology Omnichannel Services drives global omnichannel transformation for healthcare professionals and patients delivering secure innovative and user-centric web solutions that support commercial and patient impact objectives. The Functional Analyst will join a collaborative environment working closely with business and technical stakeholders to ensure our digital platforms meet the highest standards of performance integration and customer experience. The Functional Analyst (FA) acts as the bridge between business stakeholders (Business Omnichannel) and the technical delivery teams (Product Owner Architect Technical Lead Developers). This role is responsible for translating business requirements into clear actionable technical increments for digital omnichannel solutions (websites for HCPs and patients web CMS etc.). The FA ensures that delivered solutions will meet our standards for security compliance and user experience. This role collaborates closely with the Technical Product Owner and other DT stakeholders to support the delivery of high-quality digital products
Major responsibilities
Requirements Analysis & Translation
Gather analyze and formalize business requirements from stakeholders
Translate business needs into detailed functional specifications and user stories.
Ensure requirements are feasible clear and aligned with technical and business objectives. Solution Design Delivery and Documentation
Collaborate with Technical Architect and Technical Lead to design solutions that meet business needs
Support the development team throughout the implementation process clarifying requirements and validating deliverables.
Participate in solution testing (UAT) validation and deployment activities.
Builds and maintains the technical documentation of delivered solutions Stakeholder Collaboration
Serve as the primary point of contact between business analysts and technical teams. Facilitate workshops meetings and reviews to ensure alignment and shared understanding.
Communicate effectively with cross-functional teams at all levels of the organization. Continuous Improvement
Contribute to the evolution of digital processes tools and best practices.
Stay up to date with trends in web technologies CMS and digital healthcare.
Requirements
Strong knowledge of web technologies content management systems and digital marketing practices
Aware on foundational of security configuration infrastructure concepts AI reporting and data structures
Experience in functional analysis and working with business stakeholders to translate their business requirements to technical solutions. Can do both Project management & Business analysis
Has experience with content management systems such as Drupal and headless architecture
Decision maker with sound business judgment who isnt afraid to speak up and challenge current thinking
510 years of working experience in a similar functional analyst
Fluent in English (spoken and written)
Excellent communication facilitation and analytical skills
Experience working in agile and/or hybrid project environments
Experience in the pharmaceutical or healthcare sector
Familiarity with headless architectures and modern web frameworks