Client Administrator
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Job Summary
THE ROLE
You will be an integral part of our Client Services team supporting the delivery of exceptional service to our clients. This role offers an excellent opportunity to develop your career within a collaborative and professional environment. You will handle a range of administrative responsibilities manage client deliverables and ensure that all processes run smoothly and efficiently. Your attention to detail and organisational skills will be key in maintaining high-quality standards and meeting deadlines.
WHAT YOU WILL DO
- You assist with day-to-day client administration ensuring timely and accurate completion of investor and auditor requests
- You coordinate and monitor client deliverables agreeing timelines and ensuring all tasks stay on track
- You maintain and update investor records ensuring all regulatory and contact information is accurate and up to date
- You collaborate effectively with internal and external stakeholders to support smooth onboarding and ongoing service delivery
- You identify opportunities to improve processes enhance efficiency and reduce operational risk
WHAT WE OFFER
- Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications level of experiences and skills profile
- Wellbeing: Additional social benefits such as private health and dental cover life assurance discounted gym membership eye test and corporate GP
- Annual leave: All our employees are entitled to 25 days paid leave plus all UK public holidays. Enhanced maternity and paternity including shared parental leave and adoption leave
- Flexible working: We recognize the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such we are open to conversations with employees related to setting up flexible working arrangements
- Support and development: We will ensure you have the right training tools and development plan to grow and improve your skills every day.
Qualifications :
WHAT YOU BRING
- You have a minimum of 5 GCSEs (or equivalent) and a strong academic foundation
- You ideally have at least one year of administrative experience preferably within a financial or professional services environment
- You are proficient in Microsoft Office particularly Excel and comfortable working with digital systems
- You bring excellent organisational and communication skills with strong attention to detail
- You are proactive adaptable and eager to learn within a fast-paced client-focused environment
Additional Information :
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.
There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5800 employees - from 94 nationalities across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.
Were committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infras ... View more
