As our Portfolio Group Reservations Manager you will play a pivotal role in the success of group bookings for our Portfolio. Your responsibilities will include:
- Handling contracted group reservations from receipt of inquiry correspondence and any required follow up
- Obtaining rooming lists & facilitating a smooth handover between client & hotel management
- Leading and supporting our Group Reservations Agents in their daily tasks empowering them to excel in their roles
- Ensuring accurate data entry and reporting using hotel systems.
- Working closely with our sales and revenue teams to identify group business opportunities
- Staying up to date with and promoting the ALL Live Limitless loyalty program
Qualifications :
We seek a candidate who combines enthusiasm with attention to detail. Our ideal candidate will possess:
- Previous group reservations experience in the Hotel industry
- A passion for leading people and service orientated mindset
- Confident clear & engaging communication relationship & networking skills
- A high level of organisational & prioritisation skills
- A proactive solution-focused approach
- Full valid Australian working rights
- The availability to work 38 hours per week
Additional Information :
Whats in it for you
- An opportunity to Work Your Way Learn Your Way and experience Benefits Your Way at Accor
- Career mobility opportunities within our International Hotel Group
- Global perks in hotels and Accor partners
- Fun supportive and collaborative working environment
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Please note you will require full working rights in Australia to be eligible for this position.
Remote Work :
No
Employment Type :
Full-time
As our Portfolio Group Reservations Manager you will play a pivotal role in the success of group bookings for our Portfolio. Your responsibilities will include:Handling contracted group reservations from receipt of inquiry correspondence and any required follow upObtaining rooming lists & facilitati...
As our Portfolio Group Reservations Manager you will play a pivotal role in the success of group bookings for our Portfolio. Your responsibilities will include:
- Handling contracted group reservations from receipt of inquiry correspondence and any required follow up
- Obtaining rooming lists & facilitating a smooth handover between client & hotel management
- Leading and supporting our Group Reservations Agents in their daily tasks empowering them to excel in their roles
- Ensuring accurate data entry and reporting using hotel systems.
- Working closely with our sales and revenue teams to identify group business opportunities
- Staying up to date with and promoting the ALL Live Limitless loyalty program
Qualifications :
We seek a candidate who combines enthusiasm with attention to detail. Our ideal candidate will possess:
- Previous group reservations experience in the Hotel industry
- A passion for leading people and service orientated mindset
- Confident clear & engaging communication relationship & networking skills
- A high level of organisational & prioritisation skills
- A proactive solution-focused approach
- Full valid Australian working rights
- The availability to work 38 hours per week
Additional Information :
Whats in it for you
- An opportunity to Work Your Way Learn Your Way and experience Benefits Your Way at Accor
- Career mobility opportunities within our International Hotel Group
- Global perks in hotels and Accor partners
- Fun supportive and collaborative working environment
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Please note you will require full working rights in Australia to be eligible for this position.
Remote Work :
No
Employment Type :
Full-time
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