Operations Manager
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Job Location:
Carlstadt, NJ - USA
Yearly Salary:
USD 80000 - 85000
Posted on:
22-10-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Summary/Objective:
In this role the Operations Manager plans organizes and executes all facets of daily activity involving the pre-scheduling unloading processing and loading of freight in order to accomplish timely accurate safe and cost-effective shipment of goods to customer locations either personally or through staff of supervisors.
Essential Functions:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Core Behaviors:
Demonstrate to comply with Custom Goods Core Behaviors:
In this role the Operations Manager plans organizes and executes all facets of daily activity involving the pre-scheduling unloading processing and loading of freight in order to accomplish timely accurate safe and cost-effective shipment of goods to customer locations either personally or through staff of supervisors.
Essential Functions:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ensures Facility housekeeping and the safe and injury-free operation of all activity conducted on a 24/7 basis related to the scheduling unloading processing loading and shipping of freight.
- Oversee customer relationships and the meeting or exceeding of customer expectations in terms of KPI requirements including the timely damage free and accurate shipment of goods.
- Plan and implement the efficient utilization of labor in order to achieve budgeted CPU and Units per Hour productivity objectives.
- Ensure the availability of a skilled workforce by collaborating with Human Resources Temporary Agencies and Safety Management in determining and delivering required training programs.
- Establish standard operational procedures (SOPs) and continuous improvement activities (kaizen) to achieve optimum efficiency and budgeted return on investment (ROI) objectives.
- Develop a highly productive staff of subordinates by actively participating in recruitment selection performance management and reward/recognition programs.
- Adhere to all policies procedures and code of ethics.
- Provide for the safety and well-being of all subordinate personnel.
- Create and maintain high levels of employee productivity and engagement.
- Meet or exceed customer expectations pertaining to timeliness and quality of service.
- Actively participate in the development of annual operating budgets capital investment cost reduction continuous improvement and accident prevention programs.
- Demonstrate effective management planning organizing communicating directing controlling and innovating skills.
- Effectively resolve customer service problems with timely customer interaction and problem-solving skills.
Core Behaviors:
Demonstrate to comply with Custom Goods Core Behaviors:
- Servant Leadership
- Passion for Excellence
- Integrity
- Resilient
- Intense Safety Focus
- Trust
- Eight years of demonstrated supervisory or managerial experience in a high-volume warehouse preferably cross dock or transloading distribution manufacturing or similar environment.
- Prior experience with the preparation of operating budgets capital improvement projects cost reduction initiatives and productivity improvement plans.
- Excellent interpersonal and communication skills both verbal and written.
- Demonstrated ability to develop and maintain collaborative relations among all levels of an organization.
- Computer literacy with MS Office Suite essential; prior experience with Warehouse Management and Yard Management Systems preferred and Manhattan Scale (WMS) a plus.
- Bachelors degree (B.A. / B.S.) from an accredited four-year college or university or equivalent combination of education and experience.
AAP/EEO Statement: Custom Goods LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race religion color sex national origin citizenship status uniform service member status age disability sexual and gender orientation genetic information or any other protected status in accordance with all applicable federal state and local laws.
This commitment extends to all aspects of Custom Goods employment practices including but not limited to recruiting hiring promoting transferring compensation benefits training leaves of absence termination and other terms and conditions of employment.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Custom Goods Logistics leads the Industrials sector and more with comprehensive logistics solutions, including warehousing, transportation, freight forwarding, and advanced supply chain technology.
