HR Technology Systems Support Coordinator (1 year contract)
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Job Location:
Monthly Salary:
Posted on:
22-10-2025
Vacancies:
1 Vacancy
Job Summary
Pour la version française de cette description de poste veuillez consulter le lien suivant / For the French version of this job description please refer to the following link:
About You
Were seeking a HR Technology Systems Support Coordinator with interest in HR systems integration process automation and AI Development to join our HR Technology team.
In this role youll help support maintain and enhance a suite of enterprise applications including Workday ADP Greenhouse CultureAmp CompLogix and other people-focused systems. Youll also gain hands-on experience with AI-enabled tools automation integrations and analytics that improve how our teams deliver services across the organization.
This is a great opportunity for a recent graduate or early-career professional who is passionate about technology data and systems optimization and who wants to grow in a dynamic fast-paced environment.
Please note: this is a one-year contract
What Youll Do and How Youll Have an Impact
- Provide day-to-day technical support and troubleshooting for HR systems including Workday ADP Greenhouse CultureAmp and CompLogix;
- In collaboration with the Senior HR Technology Specialist configure maintain and optimize HR technology platforms to ensure system reliability and efficiency.;
- Assist with system integrations data interfaces and automation projects to improve process flow between HR and other business systems;
- Collaborate with cross-functional teams (HR IT People Operations and Talent Acquisition) to understand system needs resolve issues and implement enhancements;
- Support reporting and analytics efforts creating dashboards and insights using tools like Workday Domo or Excel;
- Contribute to testing documentation and deployment of new features updates and integrations;
- Develop and maintain AI Agents and chatbots to provide automated tier-1 support and improve the employee and manager experience;
- Ensure data integrity privacy and compliance across systems through audits and monitoring;
- Research and evaluate emerging technologies and AI applications that enhance system performance and user experience.
What Were Looking For
- Recent graduate with a Bachelors degree in Information Systems Computer Science Business Technology or a related field (other degrees with strong tech interest welcome);
- 02 years of experience in systems support systems analysis or HR tech-related roles (internships count!);
- Interest in enterprise systems and SaaS platforms; experience with Workday ADP or similar tools is an asset;
- Strong problem-solving troubleshooting and analytical skills with attention to detail;
- Comfortable working with data and reporting tools (Excel Google Sheets SQL or Workday Report Writer);
- Experience building chatbots AI applications or automation tools through school projects hackathons or personal projects (using any platform - ChatGPT Claude Dialogflow etc.);
- Enthusiasm for AI automation and process improvement in enterprise environments;
- Excellent communication and collaboration skills;
- Familiarity with system integrations APIs or data flows is a plus;
- Understanding of data privacy and compliance standards (e.g. PIPEDA GDPR CCPA) is a plus.
At AppDirect we believe that innovation thrives in an environment that houses diversity of excellence experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race religion age sexual orientation or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such we strongly encourage applications from Indigenous peoples racialized people people with disabilities people from gender and sexually diverse communities and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants please read our Candidate Privacy Policy. For more information of our general privacy practices please see AppDirect Privacy Notice: Experience:
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Key Skills
- Network security
- Active Directory
- Customer Service
- Information Technology
- desk support
- Access Points
- Windows
- Phone Calls
- Troubleshoot
- User Accounts
- laptops
- Setup
- hardware
- Technical Support
About Company
AppDirect powers millions of cloud subscriptions worldwide with marketplace, billing, reseller, and distribution solutions.
