Gaming Customer Service Administrator

Manila - Philippines

Monthly Salary: PHP 225 - 225

Posted on: 21-10-2025

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Schedule: Part-time

21 hours per week 6.5 hours work with 30 min paid break 8:00 AM to 3:00 PM EDT

Sunday Monday and Friday Work Schedule Only (option to do extra hours fill in for any missing staff)

Client Timezone: US Eastern Time

Job Overview:

Join a rapidly growing digital gaming enterprise thats revolutionizing the online gaming experience across multiple platforms. This innovative company manages an extensive portfolio of gaming systems providing players with seamless access to their favorite games. With an upcoming digital expansion and new web platform launch this represents an exciting opportunity to join a company at the forefront of the gaming industrys evolution.
Step into an exciting role where youll be instrumental in managing player experiences across a diverse range of gaming platforms. This position combines technical account management with customer service excellence allowing you to work with cutting-edge gaming systems while ensuring exceptional player satisfaction. As the company expands its digital footprint youll have the opportunity to grow with the organization and participate in its digital transformation. This remote position offers the perfect blend of technical expertise and customer interaction all while working with a dynamic team in the thriving gaming industry.

Responsibilities:

Create and configure player accounts across multiple gaming platforms ensuring accurate setup and optimal player experience
Process and verify customer payments with meticulous attention to detail
Manage incoming customer requests through digital channels providing prompt and professional responses
Execute account setups and modifications according to established protocols
Monitor and implement promotional campaigns to enhance player engagement
Maintain detailed records of all customer interactions and account activities
Provide technical guidance to players regarding platform-specific requirements
Collaborate with team members to ensure consistent service delivery
Support the implementation of new digital initiatives and platform improvements

Requirements

Excellent written communication skills in English with ability to convey information clearly and professionally
MUST HAVE A DEVICE WITH THE APPLE/IOS SYSTEM
Demonstrated proficiency with digital communication platforms and messaging systems
Strong technical aptitude and ability to learn multiple gaming platforms quickly
Proven track record of maintaining confidentiality and handling sensitive information
Detail-oriented mindset particularly for payment processing and account management
Self-motivated individual capable of working independently in a remote environment
Reliable high-speed internet connection and quiet professional work space
Ability to maintain organized records and follow established procedures
Flexible approach to work and ability to adapt to new systems and processes
Previous experience in gaming customer service or account management preferred

Independent Contractor Perks

Permanent work from home
Immediate hiring

ZR28780JOB

Required Skills:

Advanced proficiency in QuickBooks Online HR experience with an AU-based client/company Strong understanding of Australian bookkeeping practices including BAS Excellent communication and documentation skills Detail-oriented self-managed and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR24527JOB

This is a remote position. Schedule: Part-time 21 hours per week 6.5 hours work with 30 min paid break 8:00 AM to 3:00 PM EDT Sunday Monday and Friday Work Schedule Only (option to do extra hours fill in for any missing staff) Client Timezone: US Eastern Time Job Overview: Join a ra...