To deliver a quality service and manage service gaps realised by clients as they engage through the banks various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the banks rewards programme. Mainly driven via campaigns execution and reactive response to client demands.
Qualifications :
Type of Qualification: First Degree
Field of Study: Business Commerce
Licenses & Certifications: FAIS Representative
Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Relevant FAIS qualification with FAIS experience and operate without supervision for intermediary services. Operate under supervision for advice. Previous experience within a physical virtual or voice branch environment with good understanding of bank processes policies and products.
Additional Information :
Behavioural Competencies:
- Articulating Information
- Challenging Ideas
- Conveying Self-Confidence
- Convincing People
- Developing Expertise
- Establishing Rapport
- Examining Information
- Exploring Possibilities
- Impressing People
- Interacting with People
- Interpreting Data
- Making Decisions
- Meeting Timescales
- Providing Insights
- Pursuing Goals
- Seizing Opportunities
- Showing Composure
- Team Working
- Understanding People
Technical Competencies:
- Banking Process & Procedures
- Client Knowledge
- Client Retention
- Client Servicing
- Customer Understanding ( Consumer Banking)
- Product Knowledge (Consumer Banking)
- Risk Awareness
- Risk Identification
Remote Work :
No
Employment Type :
Full-time
To deliver a quality service and manage service gaps realised by clients as they engage through the banks various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the banks rewards programme. Mainly driven via campaigns e...
To deliver a quality service and manage service gaps realised by clients as they engage through the banks various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the banks rewards programme. Mainly driven via campaigns execution and reactive response to client demands.
Qualifications :
Type of Qualification: First Degree
Field of Study: Business Commerce
Licenses & Certifications: FAIS Representative
Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Relevant FAIS qualification with FAIS experience and operate without supervision for intermediary services. Operate under supervision for advice. Previous experience within a physical virtual or voice branch environment with good understanding of bank processes policies and products.
Additional Information :
Behavioural Competencies:
- Articulating Information
- Challenging Ideas
- Conveying Self-Confidence
- Convincing People
- Developing Expertise
- Establishing Rapport
- Examining Information
- Exploring Possibilities
- Impressing People
- Interacting with People
- Interpreting Data
- Making Decisions
- Meeting Timescales
- Providing Insights
- Pursuing Goals
- Seizing Opportunities
- Showing Composure
- Team Working
- Understanding People
Technical Competencies:
- Banking Process & Procedures
- Client Knowledge
- Client Retention
- Client Servicing
- Customer Understanding ( Consumer Banking)
- Product Knowledge (Consumer Banking)
- Risk Awareness
- Risk Identification
Remote Work :
No
Employment Type :
Full-time
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