Universal Banker
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth developing and executing sales strategies and providing exceptional customer service. To take demand from Personal Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g. opening of relevant accounts statements debit order information etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g. FAIS) parameters.
Qualifications :
- National Certificate in Banking (NQF5 FAIS-recognized qualification or above) demonstrating a solid foundation in banking practices financial services and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services in line with regulatory requirements.
Required Experience:
- 3-5 years experience in banking or financial services with a focus on FAIS qualifications and financial advisory roles.
- Proven and strong sales background consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g. loans credit cards mortgages savings and investment solutions).
- Demonstrated success in generating new business building a robust sales pipeline and driving revenue growth in a branch banking or contact centre environment.
- In-depth knowledge of banking operations including account management transaction processing and client relationship management.
- Strong understanding of banking products policies and regulatory compliance.
- Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.
Additional Information :
Behavioural Competencies
- Generating Ideas
- Exploring Possibilities
- Providing Insights
- Adopting Practical Approaches
- Convincing People
Technical Competencies
- Banking Process & Procedures
- Client Acceptance & Review
- Application & Submission Verification (Consumer Banking)
- Customer Understanding (Consumer Banking)
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Presentation Skills
- Financial Services
- Customer Service
- Financial Acumen
- Fraud
- Math
- Military Experience
- Banking
- Upselling
- Cash Handling
- RMF
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
