CA Server Automation Systems Analyst

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

What does a successful CA Server Systems Analyst do at Fiserv
An CA Server Systems Analyst owns critical monitoring automation and production operations for our Managed Services ATM fleet and Cash & Logistics applications to identify and resolve issues drive improvements and keep systems running securely and reliably.

What you will do:

• Operate and maintain CA Server Automation (including CA ITCM) and troubleshoot Windows systems across multitier nonproduction and production environments.
• Create application monitoring scripts automate alerts tied to log files and ensure monitoring alerts and system events are riskassessed prioritized and acted on promptly.
• Recommend performance and infrastructure capacity improvements; enhance existing macros utilities and automation; review turnover artifacts and validate completion prior to production installs.
• Support applications that enable the Managed Services ATM fleet and Cash & Logistics; coordinate crossfunctional teams to identify project issues monitor action items and drive timely resolutions.
• Demonstrate selfdriven critical thinking to provide options recommendations and escalation remediation; maintain and create technical support documentation and work independently with minimal guidance.

What you will need to have:

• Direct experience with CA Server Automation (CA ITCM) Windows Server environments SQL Server/databases and PowerShell scripting.
• Proven experience in Agile/DevOps cultures and familiarity with data communications protocols such as TCP/IP; experience creating dashboards and working with monitoring tools (Splunk AppDynamics ExtraHop) is a plus.
• Ability to work offhours/weekends and participate in 24x7 oncall rotations; strong analytical problem solving with a record of producing technical support documentation and enabling team knowledge transfer.
• Bachelors degree in computer science Information Systems or equivalent; minimum 7 years IT experience with development or operations support focused on Windows Systems Administration and/or Windows development.

What would be nice to have:

• 5 years experience with software automation technologies and exposure to automated testing practices with a willingness to master and implement them.
• Experience or domain knowledge supporting ATM applications Cash & Logistics systems and willingness to learn and maintain legacy applications.
• Basic Linux familiarity and working knowledge of Microsoft Azure (both considered a plus).

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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