DSHS FTAA Management Analyst 5

DSHS FTAA Management Analyst 5 Strategic Operations & Compliance

Department of Social and Health Services (DSHS) Finance Technology & Analytics Administration (FTAA)

The Department of Social and Health Services (DSHS) is seeking a highly skilled Management Analyst 5 to support the Maintenance Operations Capital Programs and Leased Facilities Divisions. This role provides high-level analytical and project management expertise to advance strategic planning regulatory compliance and operational efficiency across three critical divisions.

As a key contributor you will develop and implement policies procedures and develop analyze and monitor performance metrics for core service areas including work management processes preventative maintenance predictive maintenance and work scheduling. Youll collaborate with Facility Managers Construction Project Managers and other stakeholders to assess IT needs create business justifications and develop training materials and customer-facing guides.

You will lead complex research initiatives analyze compliance with NFPA ADA and WSHA standards and share information to develop budget requests to the Washington State Legislature produce executive-level reports and provide data-driven recommendations. The position leverages a complex CMMS system to draw information related to asset management. A critical part of your role includes maintaining and enhancing the MOD Dashboard facilitating LEAN-based process improvement efforts and ensuring compliance with DSHS regulations through data analysis and audit support.

• Lead strategic planning and performance measurement initiatives across MOD programs.
• Design and refine operational processes for facilities services such as work management trouble calls work scheduling staff deployment and clean building performance standards.
• Develop agency-wide procedures training resources and user guides to standardize operations.
• Evaluate IT needs in coordination with Facility Managers and prepare supporting documentation for systems improvements.
• Conduct complex research and data analysis to support legislative budget requests and funding proposals.
• Produce executive-level reports for internal leadership and external agencies.
• Guide internal process improvement teams using LEAN methodologies and customer feedback tools.
• Manage and enhance the MOD Dashboard to inform decision-making and operational priorities.
• Interpret and apply DSHS policies to ensure ongoing regulatory compliance and audit readiness.

• Provide Administrative Support to the Deputy Assistant Secretary- FTAA.
• Support strategic planning and performance measurement initiatives across MOD locations.
• Develop policies and procedures to ensure compliance with federal and state regulations.
• Design and refine operational processes for transportation laundry steam plant and grounds maintenance.
• Assist Facility Managers with IT assessments business justifications and needs evaluations.
• Create agency-wide procedures training materials and customer guides to support MOD operations.
• Produce high-level reports for executive leadership program managers and external agencies.
• Lead complex research projects to support budget requests and legislative funding proposals.
• Maintain and enhance the MOD Dashboard providing data-driven recommendations to leadership.
• Facilitate internal process improvement teams using LEAN principles and customer feedback tools.
• Interpret DSHS policies and regulations to ensure compliance and readiness for audits.
  

• Proven experience providing executive level support services in a charged political environment.
• Background in strategic planning performance measurement and regulatory compliance within complex organizations.
• Strong skills in developing operational procedures for facilities services such as transportation laundry and grounds maintenance.
• Ability to lead multi-level research projects and produce high-quality reports for executive and legislative audiences.
• Expertise in data analysis dashboard reporting and using insights to drive customer service and operational improvements.
• Familiarity with LEAN process improvement IT assessments and interpreting regulatory policies for audit readiness.

• Conducting research.
• Analyzing policies laws rules or regulations.
• Conducting business analysis and developing requirements.
• Leading business projects.
• Utilizing Computerized Maintenance Management Systems.
• Redesigning maintenance processes.
• Working closely with Authorities Having Jurisdiction or preparing for regulatory inspections for life safety issues in 24-7 residential or hospital facilities.
• Managing business operations.
• Business policy development.

• Letter of interest (1 page) specifically addressing the knowledge skills and experience you have related to the job and duties.
• Current chronological resume.
• Three current professional references with contact information.

Prior to a new hire a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment its programs or services on the basis of age sex sexual orientation gender gender identity/expression marital status race creed color national origin religion or beliefs political affiliation military status honorably discharged veteran Vietnam Era recently separated or other protected veteran status the presence of any sensory mental physical disability or the use of a trained dog guide or service animal by a person with a disability equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at . Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-.



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