Customer Service Specialist
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Job Location:
Albany, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a Customer Service Specialist to join our growing team in Albany NY. The ideal candidate is highly organized detail-oriented and passionate about providing top-tier service. You will serve as the main point of contact for clients ensuring smooth communication timely resolutions and a positive experience from start to finish.
Responsibilities
Respond to client inquiries via phone and email with professionalism and accuracy.
Provide information guidance and support to ensure customer satisfaction.
Process orders track requests and manage account documentation efficiently.
Collaborate with internal departments to resolve client issues promptly.
Maintain client records and ensure data accuracy within the company systems.
Identify opportunities to enhance service processes and client retention.
Qualifications :
Qualifications
Previous experience in customer service client relations or administrative support (13 years preferred).
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in Microsoft Office Suite and CRM systems.
High attention to detail and problem-solving mindset.
Bachelors degree preferred but not required.
Additional Information :
Benefits
Competitive annual salary ($53000 $59000).
Career development and growth opportunities.
Supportive and professional work environment.
Comprehensive training and continuous learning.
Paid time off and performance-based incentives.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
