Desktop Support Technician Petersburg, VAOn-Site

Petersburg, VA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Desktop Support Technician (Tier II)

Petersburg VA/On-Site

6 Months

Job Description.

Under general supervision the Field Service Technician provides comprehensive hands-on on-site technical assistance to VSU technology users. This role involves independently troubleshooting and resolving complex software hardware and network problems with all problem resolution documented thoroughly within our ITSM tool. The technician is responsible for delivering direct on-site service clearly communicating solutions and ensuring optimal functionality for users across the campus. This position requires a Tier II support level.

Required Experience:

Desktop Support Technician (Tier II)Petersburg VA/On-Site6 MonthsJob Description.Under general supervision the Field Service Technician provides comprehensive hands-on on-site technical assistance to VSU technology users. This role involves independently troubleshooting and resolving complex softwar...