Supervisor, ED Support Staff
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Job Location:
Springfield, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Min
USD $26.23/Hr.
Max
USD $40.66/Hr.
Overview
Schedule 0600-1630 or 3pm -1:00am
Operates within Memorial Health mission vision goals and objectives. The ER Supervisor for Support Staff is responsible for overseeing entry-level team members within the Emergency Department including emergency medical specialists unit secretaries patient safety monitors and other support roles. This position ensures effective staffing workflow coordination and high-quality support services that contribute to safe efficient patient care. The Supervisor fosters a positive team-based culture and acts as the primary point of contact for support staff on each shift.
Qualifications
Education:
- High school diploma or equivalent required.
- Associates degree or healthcare-related coursework preferred.
Licensure/Certification/Registry:
- BLS certification required.
- Additional certifications (CNA EMT PCT etc.) preferred.
Experience:
- Minimum 23 years of experience in an Emergency Department or acute care setting required.
- Prior lead or supervisory experience preferred.
Other Knowledge/Skills/Abilities:
- Excellent verbal communication skills are required.
- Ability to work across multiple sites of care required.
- Interprofessional relationship.
- Knowledge of hospital operations and basic patient care support.
Responsibilities
- Provides daily supervision and direction for ER support staff. Assigns and adjusts workloads to meet departmental needs.
- Monitors staff performance provide coaching and support skill development.
- Assists in new staff orientation competency validation and ongoing education.
- Partners with leadership to complete staff evaluations and disciplinary processes.
- Coordinates patient flow support including timely room turnover and discharge assistance.
- Monitors and addresses safety concerns incident reports and service issues.
- Works with ED Manager(s) on recruiting new staff into the department.
- Collaborates with ED Manager(s)to participate in quality and process improvement in the department during all phases from planning to implementing and sustaining efforts.
- Ensures adequate and appropriate coverage for the unit that considers census acuity and patient interventions needed to provide safe and timely care.
- Acts as a resource to department in problem solving resolution of patient care issues.
- Makes round on patients keeping informed of patient conditions/changes.
Required Experience:
Manager
Key Skills
- Bidding
- Fund Management
- Gallery
- Hotel Front Office
- Airlines
- Arabic
