SharePoint M365 L3 Support Specialist
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
- 7 years of experience providing L3 support for SharePoint platforms specializing in SharePoint Online and SharePoint 2013 including lists libraries custom workflows and hybrid architectures.
- 5 years of experience supporting and troubleshooting Power Apps and Power Automate solutions including complex business workflows and automation failures.
- 5 years of experience in front-end troubleshooting and enhancements using HTML5 CSS3 JavaScript jQuery JSON and AJAX.
- 7 years of experience integrating SharePoint with enterprise systems using APIs OpenXML and supporting Azure DevOps CI/CD pipelines and release management.
- 7 years of experience across the end-to-end application lifecycle owning production incidents root cause analysis deployments upgrades and ongoing platform support.
Requirements
Communicate effectively with internal and customer stakeholders
Communication approach: verbal emails and instant messages
Strong interpersonal skills to build and maintain productive relationships with team members
Provide constructive feedback during code reviews and be open to receiving feedback on your own code.
Capability to troubleshoot and resolve issues efficiently.
Analytical mindset
Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps
Provides regular updates proactive and due diligent to carry out responsibilities
Required Skills:
Communication Skills: Communicate effectively with internal and customer stakeholders Communication approach: verbal emails and instant messages Interpersonal Skills: Strong interpersonal skills to build and maintain productive relationships with team members Provide constructive feedback during code reviews and be open to receiving feedback on your own code. Problem-Solving and Analytical Thinking: Capability to troubleshoot and resolve issues efficiently. Analytical mindset Task/ Work Updates Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps Provides regular updates proactive and due diligent to carry out responsibilities Expected Outcome: The expected outcome of this role is to ensure high availability stability and reliability of SharePoint Power Apps and Power Automate solutions through timely resolution of complex L3 issues. The role will drive reduced incident recurrence and improved user experience by performing root cause analysis implementing permanent fixes and strengthening platform performance security and operational maturity.
Required Education:
Bachelors degree
Company Industry
IT Services and IT Consulting
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
