Business Process Lead Aftermarket

About us

For more than 325 years we have driven innovation and technology development exceeding end-customers expectations. Husqvarna Construction a division of the Husqvarna Group is a world leader in machinery and diamond tools for the construction and stone industries. The foundation is built on product and technology leadership ensured by high investment levels in user-focused product development to offer professional end-users the most effective and efficient solutions. Products and services are distributed globally in all relevant sales the last years the division has transformed through 4 important acquisitions.

Do you want to be involved in driving process development from the ground up in a company with great opportunities in the coming years

Husqvarna Construction is now looking for a driven and experienced Business Process Lead (BPL) for the aftermarket and service business operations.

About the role

As a BPL you are responsible for ensuring that the designed processes supported by the ERP solution (SAP) conform to the requirements of the business/divisions through collaboration with other process and enablement teams within the organization.

You will work in a professional team with BPL from the other divisions as well as having a close interaction with BPO (Business Process Owner) and GPL (Global Process Lead).

Other duties:

• Lead process mapping and analysis efforts to understand current state processes identify gaps inefficiencies and areas for improvement in aftermarket and service businesses
• Provide process leadership and support to project management develop policies procedures and standards based on Aftermarket and Services operations.
• Develop detailed process documentation including process maps SOPs and business requirements documents.
• Lead change projects developing and implementing various ERP solutions and business processes.
• Collaborate with cross-functional teams to design and implement optimized business processes that drive efficiency and effectiveness.
• Identify and analyze opportunities for improvement of existing processes to increase efficiency and customer satisfaction.
• Collaborate with various stakeholders to design and implement effective aftermarket and service processes within the ERP system.
• Ensure the right training resources and tools for effective work.

About you

We are looking for someone with extensive experience in aftermarket and service operations within a product-oriented company along with a proven track record in best practices and process optimization.

This role requires clear and diplomatic communication with both peers and management regarding changes and their effects and effective networking with senior internal and external stakeholders in relevant fields of expertise.

Additional qualifications such as training and experience in project management change management implementation of aftermarket and service processes and systems management is considered a plus.

Your application

If this sounds like you dont waitapply as soon as possible! Selection is ongoing. Note: We do not accept applications via email due to GDPR compliance.

For more information about the recruitment process please contact:
Recruiter: Jonathan Olsson

Winning Through Culture

We believe that business is ultimately about people as a team we win and grow together. Our culture is built on bold ideas strong commitment and a shared purpose creating an environment where innovation thrives people grow and every contribution matters.

Our culture is built on three core themes:

• Bold: We push boundaries embrace challenges and explore new possibilities.
• Dedicated: We put in the hard work bring passion and resilience to every challenge we take on.
• Care: We support each other consider the impact of our actions and strive to make a lasting difference.

Whether youre starting your career or looking for the next big step we offer a place where passion and purpose come together.

Join us in shaping the future!

Last date to apply: