REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
- When assigned to any position:
1. Perform a variety of technical administrative and standard to advanced staff duties related to public inquiries information gathering and special projects; coordinate project initiatives.
2. Maintain regulatory compliance with Federal State and Local regulatory agencies. Assess worksite PPE and equipment compliance in conjunction with Cal/OSHA regulations. Interpret City policies and procedures related to safety guidelines plant and facility operations and industry standards.
3. Continually monitor division procedures and best practices to ensure adherence and compliance. Participate in the development and implementation of division goals objectives and standard operating procedures while identifying resource needs.
4. Act as liaison with other departments divisions and outside agencies. Act as coordinator for the safety program. Attend the department safety meetings track safety requirements present training information and identify safety training needs. Create and maintain safety binders.
5. Identify certification and training needs and determine which activities within the assigned division meet increasingly stringent training and regulatory requirements. Maintain data related to employee training.
6. Assist with the coordination of emergency response. Assess problems and recommend corrective actions to mitigate hazardous or unsafe working conditions.
7. Exercise competence in the use of the Citys computerized maintenance management systems i.e.: City Works or similar system to input asset information and data conduct analyses of data develop reports and incorporate strategies to support the departments asset management program in the Collections System and Water Distribution divisions. Know location and functionality of assets.
8. Develop and maintain a variety of GIS information and maps from many sources; explains technical information to non-technical end-users including assisting them with accessing and interpreting all GIS information maps sketches and drawings.
9. Maintain develop and manipulate databases reference tables or other computer records using specialized software and programs to generate reports based on division key indicators.
10. Work with signs and marking plans and know the practices and procedures for traffic control and traffic safety.
11. Provide exemplary customer service to internal and external customers by responding to inquiries and requests in a professional creative and courteous manner. Educate and provide information within the area of assignment and resolve complaints in an efficient and timely manner. Use good judgment in identifying opportunities to improve service delivery.
12. Perform outreach duties and function as liaison for the department. Engage in advocacy and promotional activities on behalf of the department attend community meetings go into fields locations and work sites and provide presentations to the public and other stakeholders.
13. Establish and maintain effective working relationships with those contacted in the course of work including but not limited to City staff City officials vendors contractors the public and other stakeholders and diverse groups.
14. Effectively communicate both orally and in writing; use and operate modern office equipment to facilitate communication. Prepare and proofread a variety of reports letters agreements and other correspondences.
15. Coordinate and implement standard agreements.
16. Perform other duties as assigned.
- When assigned to the Collection Systems Division:
- Understand and identify Collection Systems infrastructure including maintenance; assist with the managing of infrastructure assets and the systematic mapping of all assets.
- Interact with field crews to ensure that data collected in the field is complete and accurately recorded to comply with Local State and Federal regulations as they apply to the Collection Systems Division.
- Ensure all reporting and compliance measures for State and Sanitary Sewer Management System is timely and assist with the updating of the Sewer System Management Plan (SSMP) and other relevant manuals.
- Know the causes of Sanitary Sewer Overflows (SSO) and methods to minimize the risk of SSOs.
- Assist with administering claim responses.
- Review plans and prepare specifications for contract work and material and equipment purchases.
- When assigned to the Operations Divisions:
- Understand the operational functions of the Facilities Fleet Landscape Parks Marina and Streets divisions.
- Prepare for publication bid documents for procurement of materials services and construction projects as needed with all respective Operations divisions.
- Review invoices and reconcile monthly statements from contractors/vendors account code and pay them in a timely manner.
- Prepare draft contracts amendments and other documents as directed.
- Request annual Purchase Orders in One Solution and as needed in an efficient and timely manner.
- Prepare cost estimates of work projects as needed.
- Assist with claims documentation and billing.
- Manage database for all purchase orders renewals including renewal dates for certificates of insurance bonds and business licenses.
- Maintain safety training records for all Operations.
- Prepare billing invoices for reimbursements as needed.
- When assigned to the Water Distribution or Treatment Plant Divisions
- Liaison for Drought Management Water Conservation and Recycled Water Programs. Conduct outreach educate and inform local businesses and the public on these important programs.
- Interact with field crews to ensure that data collected in the field is complete and accurately recorded to comply with Local State and Federal regulations as they apply to Water Distribution.
- Work in conjunction with Finance to ensure accountability for field data that is recorded in the INCODE billing program.
- Assist with the periodic review and updating of the Water Master Plan Urban Water Management Plan Water Distribution Operations Plan and other similar division plans and updates.
- Understand and identify the Citys water main system service connections and meters.
- Maintain map activities address changes and re-sequencing of water meter accounts and leak reports.
- Test backflow and cross-connection control devices and be well-versed on the hazards of backflow in the Citys potable water system.
- Know the process of flushing water distribution water mains.
- Prepare specifications for material and equipment purchases requisition supplies and materials.