Physical Therapy Technician Full Time

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profile Job Location:

Foothill Ranch, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

Starting hourly: $16.50 per hour

ProSport Physical Therapy & Performance a member of Therapy Partners Group has been the premier provider for outpatient orthopedics serving Orange County and surrounding communities. Since 1992 ProSport Physical Therapy & Performance has built a reputation for delivering outstanding patient care for the exceptional team of clinicians. As Southern Californias leading provider of quality hands-on care and customized therapeutic exercise programs our teams focus is to treat the whole patient including prevention and wellness.

Currently we are looking for a full time Physical Therapy Technician for our Foothill Ranch location.

Schedule will be for 32 - 36 hours per week Monday - Friday for the afternoons and closing.

PRINCIPAL ACCOUNTABILITIES
  • Preparestreatmentroom forpatientby following prescribed procedures and protocols.
  • Prepares patients for physical therapy treatment by welcoming comfortingprovidingand/orassistingpatientintophysical therapy apparel (shorts gowns etc.)
  • Does laundrymaintainingan ample supply of clean linens.
  • Under direct supervision of and with co-signature by records daily notes.
  • Provides information to patients by answering questions and requests.
  • Helps treat patients by applying ice or heat packs helping patients onto exercise equipmentmonitoringmotion; tracking walking time and distance; performing prescribed exercises and strengthening techniques as requested by PT.
  • Educates patients bydemonstratingproper use of equipment and exercise routines.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Maintainssafeand clean working environment bycomplying withprocedures rules and regulations.
  • Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.
  • Ensuresoperation of physicaltherapy equipment by completing preventive maintenance requirements.
  • Maintainsphysical therapy supplies inventory by checking stock todetermineinventorylevel;anticipatingneeded supplies and communicating to person in charge or ordering.
  • Enhances physical therapy department and organization reputation by accepting ownership foraccomplishingnew and different requests; exploring opportunities to add value to job accomplishments is a team player.
  • Collectsgarbage at the end of each working day.
  • Reports any issuesneedingresolution to Physical Therapists.
  • Proactively answers incoming phone calls before they route to voicemail; triages each call to ensure a five-star patient experience by appropriately assisting with appointment cancellations or reschedules completing intake forms or taking detailed messages for the Therapist or PCC as needed.
  • Assists with scheduling appointments for patients within the clinic to ensure efficient and timely access to care.
  • Assists in collecting 100% of co-pays/deductibles and payments prior to patient being seen by provider per established policies and procedures.
  • Assists in scheduling new evaluations accurately and in alignment with clinic protocols.
  • During uncovered hours at front desk occasionally provides support with focus on checking in patients collecting co-pays answering and triaging phone calls and scheduling patients appropriately.
  • Other duties as assigned.
MINIMUM POSITION REQUIREMENTS
Knowledge Skills and Abilities
  • Thorough knowledge of Microsoft Office; Raintree PMS experience is a Plus
  • Possess strong customer service skills
  • Ability to maintain confidential documents
  • Must be organized and able to manage multiple priorities
  • Ability to communicate complex information in a well thought-out easily understood manner both orally and in writing in a variety of settings and styles
  • Ability to communicate in an honest direct and professional manner relating well to others to build rapport and effective relationships.
  • Ability to demonstrate active listening by asking clarifying questions identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
  • Must be able to identify and problem solve
  • Possess strong team player attributes
  • Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients near by
  • Thorough knowledge of Microsoft Office
  • Strong Customer Service Skills
  • Ability to maintain confidential documents.
  • Ability to organize and manage multiple priorities.
  • Ability to communicate complex information in a well thought-out easily understood manner both orally and in writing in a variety of settings and styles.
  • Ability to communicate in an honest direct and professional manner relating well to others to build rapport and effective relationships.
  • Ability to demonstrate active listening by asking clarifying questions identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
  • Ability to identify and problem solve.
  • Strong team player

Education and Experience
Education: High School diploma or equivalent. College degree in a related health field preferred.

Experience: Prior experience in customer service.

Physical Requirements and Working Conditions

Requires prolonged sitting some bending stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard mouse photocopier telephone calculator and other office equipment. Requires normal range of hearing and eyesight to record prepare and present reports.
Starting hourly: $16.50 per hourProSport Physical Therapy & Performance a member of Therapy Partners Group has been the premier provider for outpatient orthopedics serving Orange County and surrounding communities. Since 1992 ProSport Physical Therapy & Performance has built a reputation for deliver...
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