Police Behavioral Health Case Manager
Share
Job Location:
Englewood, CO - USA
Hourly Salary:
$ 25 - 37
Posted on:
19-10-2025
Vacancies:
1 Vacancy
Job Summary
POSITION SUMMARY
The Behavioral Health Case Manager plays a vital support role on the Co-Responder team working in partnership with licensed clinicians and law enforcement officers to provide follow-up services and care coordination for individuals who have experienced a behavioral health crisis. This position focuses on outreach engagement and navigation helping individuals connect to services such as mental health treatment substance use programs housing benefits and other community-based resources. The Case Manager is not typically present during law enforcement calls but serves as a bridge between crisis response and long-term stabilization.
REPORTING RELATIONSHIPS
Reports to: Police Behavioral Health Response Manager
Direct Reports: None
DUTIES AND RESPONSIBILITIES
The listed examples of work are not intended to be all-inclusive. They may be modified with additions deletions or changes as necessary.
Essential Duties & Responsibilities
- Receive and triage referrals sent to co-responder team from EPD law enforcement personnel partner agencies etc.
- Provide outreach and follow-up to individuals identified through co-responder interactions and crisis calls. These can be over the phone or in person depending on situation and needs.
- Assist clients in navigating and accessing community resources including mental health and substance use treatment primary care housing assistance transportation and public benefits.
- Build rapport with individuals who may have complex needs histories of trauma or prior system involvement.
- Accompany clients to appointments and offer hands-on support with applications referrals and transitions between service providers.
- Maintain detailed timely and confidential documentation of client contacts and service plans in accordance with HIPAA and program guidelines.
- Participate in case conferencing multidisciplinary team meetings and community outreach events.
- Track client progress identify gaps in services and advocate for additional support when needed.
- Support program evaluation by contributing to data collection and outcome reporting.
- Attend and contribute to interdisciplinary team meetings training and community engagement efforts.
Other Duties & Responsibilities
- Provide behavioral health training to law enforcement officers including topics such as resource identification and navigation mental health signs and symptoms trauma-informed approaches and cultural considerations in behavioral health response.
- Collaborate with community partners and stakeholders to deliver outreach education and training on the co-responder model mental health crisis response and available behavioral health resources.
PREPARATION AND TRAINING
Education
- Bachelors degree in Social Work Psychology Human Services or related field.
Work Experience
- At least 2 years of direct experience in case management outreach or behavioral health support.
Certifications and/or Licensures
- Ability to pass background check through the Englewood Police department and the Colorado Bureau of Investigations.
Required Drivers License
- Colorado Drivers License must be valid.
An equivalent combination of education training and relevant job experience may be substituted.
KNOWLEDGE SKILLS AND ABILITIES
- Knowledge of mental health substance use and social service systems.
- Skills and competence to establish supportive respectful trusting relationships with persons with a history of severe or persistent mental illnesses substance use disorders and/or homelessness.
- Ability to work effectively in a dynamic sometimes field-based environment occasionally under stressful or time-sensitive conditions.
- Strong collaboration and communication skills especially in multidisciplinary settings.
- Excellent verbal written and interpersonal communication skills.
- Aptitude for detail and organizational skills.
- Ability to maintain a high level of integrity and confidentiality.
- Knowledge of Denver Metro area resources.
- Experience working with individuals with serious mental illness co-occurring disorders or involvement in the criminal justice system preferred.
- Bilingual or multilingual skills preferred.
HOURLY RANGE
$25.21- $37.82/Hourly Pay Rate
BENEFITS
The City of Englewood offers a comprehensive benefits package including but not limited to:
- Medical Dental and Vision Plans
- Retirement Plans
- Paid Time Off
- Sick Leave
- 12 Paid Holidays
- 1 Cultural Recognition Day (Floating Holiday)
WORKING CONDITIONS
- Position is primarily based out of the police department with regular collaboration alongside co-responders and law enforcement personnel.
- Includes some field-based work such as client outreach in the community home visits or accompaniment to service appointments.
- May involve occasional exposure to individuals in crisis or unstable environments.
- Work week is comprised of 10-hour shifts four days of the week.
APPLICATION DEADLINE
Open Until Filled.
Required Experience:
Manager
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
