Network Technician Columbia, SCOn-Site

Network Technician Consultant

Columbia SC/On-Site

1 Year Contract

Interview Process: 1 round virtual (video required)

Duration of the Contract: 12 months

Possibility for Extension: Yes

Work Location: Role is onsite (2 days remote 3 days onsite)

Candidate location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.

SCOPE OF THE PROJECT:

The Division of Technology Services is responsible for developing implementing maintaining and supporting multiple mission-critical applications for the Department of Social Services. This position will also assist in enhancing the agencys facilities and network documentation efforts and contribute to a dashboard-driven view of agency assets. This position reports directly to the Senior Network Architect.

Duties/Responsibilities:

• Install and implement LAN and wireless infrastructure including switches cabling APs and other components.
• Troubleshoot and resolve moderately complex network issues and implement root cause prevention.
• Monitor and optimize network performance document incident resolution paths.
• Maintain and update SOPs diagrams and technical documentation.
• Assist in hardware/network design configuration and infrastructure planning.
• Maintain a complete and updated network equipment inventory and assist in lifecycle planning.
• Evaluate new networking technologies and provide integration recommendations.

Facilities and Dashboard Support Tasks:

• Collaborate with Facilities and Finance to update the master inventory of DSS locations including:
  • Property ownership (county/private/DSS lease)
  • Address county square footage network bandwidth.
  • Parking details access control systems
  • Price/cost DSS positions assigned to facility.
• Work directly with James on floor plan/system inventory updates.
• Add details to office floor plans including workstations and equipment placements.
• Produce and maintain a centralized dashboard (working jointly with relevant DTS staff) that:
  • Displays all facility data.
  • Provides links to floorplans (PDF/CAD)
  • Pulls in DSS personnel count facility components and system data.
• Ensure facility data is well-documented and available in reportable format.

Additional Project-Based Tasks:

• Perform physical audits and cleanup of network closets labeling and organizing to industry standards.
• Update and maintain CAD/PDF as-built network diagrams including cable pathways patch panels and rack layouts for all 68 DSS office locations.
• Conduct on-site cellular signal strength assessments using SIM-based tools to support SD-WAN carrier selection.

Deliverables:

• Network closet audit reports (with before/after photos and patch documentation).
• Up-to-date floorplans with workstations and network layouts for 68 offices.
• Monthly summary of activities hours worked and progress.
• SOPs and documentation for patching and network closet standards.
• Dashboard implementation and associated facility data.

Required Skills:

(rank in order of Importance)

• Basic to moderately complex knowledge of data network services and data communications.
• Moderately complex to complex knowledge of methods of data network design and equipment configuration requirements.
• Moderately complex to complex knowledge of office automation systems information processing operations fiber optics and microcomputer hardware/software as they relate to the latest trends in data networks connectivity.
• Moderately complex to complex knowledge of computer system analysis design testing debugging and maintenance techniques.
• Ability to assist with presenting technical and non-technical reports in a clear and concise manner.

Preferred Skills:

(rank in order of Importance):

• Advanced network configuration & protocol knowledge.
• Skilled in cable management patch panels fiber optics and troubleshooting in telecom/network closets.
• Ability to produce clear comprehensive documentation of configurations procedures and incident log.

Familiarity with wireless infrastructure cloud networking (SD-WAN Azure) and VoIP technologies.

REQUIRED EDUCATION:

A bachelors degree in information technology systems computer science or a related field and experience in information technology systems or a related area. Relevant experience may be substituted for the bachelors degree on a year-for-year basis.