INTAKE WORKER

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The Department of Homeless Services (DHS) is comprised of 2000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners DHS works to prevent homelessness before it occurs reduce street homelessness and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities which mainly are individual and family shelters used as overnight residences for over 38000 adults and children. DHSs portfolio covers approximately 4M square feet.

The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agencys Single Adult Adult Families and Families with Childrens intake and assessment sites both directly run and contracted providers. This Division is responsible for ensuring that the Citys most vulnerable population can access shelter per eligibility criteria 24 hours a day 7 days a week 365 days a year.

The Department of Homeless Services is recruiting for two (2) Community Associates to function as an Intake Worker who will:

-Interacting with the various communities DHS serves to keep residents informed of the programs and services DHS has to offer to the homeless population. Interview single Adults and Adult Families within the various communities and issue social service referrals. Attend onsite/offsite/ community meetings to share important issues affecting the homeless population and the units daily operation. Able to offer insight for improvement.

-Maintain liaison with various community shelters to convey shelter placement information and facilitate transportation to various community shelters. Assist the Community Coordinator with handling onsite/offsite client inquiries with the highest level of confidentiality and sensitivity during the application process.

-Record all information pertaining to client information and social service referrals utilizing the on-line CARES and Q-Flow accurately input codes to register applicants for temporary housing office; convey shelter placement information and facilitate transportation to various community shelters.

-Perform high level responsible clerical duties as assigned by the Site Manager such as prepare written monthly quarterly and annual administrative statistical and narrative indicator reports that would share information in re to shelter placements; collect analyze and evaluate on-site and statistical data from various sources and communicate the results to superior; and maintain liaison with various units to be able to process schedule and reports and to coordinate and prepare case files and documents. Work closely with the Community Coordinator to coordinate the transfer of case records forms and referrals to receiving shelters. Unused documents discarded according to agency policy. Maintain files for future reference.

Work Location: 400-430 East 30th New York NY 10016

Hours/Schedule: Friday Tuesday 4pm 12am / Tuesday Saturday 4pm 12am

COMMUNITY ASSOCIATE - 56057

Qualifications :

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

Employment Type :

Full-time