Commercial Business Manager
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Job Location:
Rock Hill, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
18-10-2025
Vacancies:
1 Vacancy
Job Summary
The Commercial Business Manager is responsible for developing and executing outside sales strategies to grow service revenue through fleet accounts heavy-duty vehicle maintenance and mobile service operations. This role acts as the primary liaison between the dealerships service department and commercial clients ensuring exceptional customer service and maximizing profitability. The position covers two Ford dealership locations and requires regular travel to customer sites and local businesses.
Benefits:
- Free Health Insurance option Available
- Dental and Vision Insurance Available
- Short and Long Term Disability Insurance
- 401k with company matching contribution available
- Earned Paid Vacations and Holiday Pay
- Immediate PTO Days upon hire start date
- Employee appreciation celebrations
- Career advancement opportunities promote from within
- Employee Discounts onproducts and services
- Family owned and operated
- Long term job security
- Competitive pay and bonus structure
- Paid Training
Key Responsibilities:
Business Development & Sales
- Identify pursue and secure new commercial accounts including fleets municipalities construction companies delivery/logistics businesses and more.
- Develop customized service plans for commercial customers based on fleet size vehicle type usage and service needs.
- Promote and sell dealership mobile service capabilities to business clients seeking on-site repairs and maintenance.
- Create and execute targeted sales strategies to achieve service department goals and KPIs.
- Conduct regular follow-ups and account reviews with commercial clients to ensure satisfaction and identify new service opportunities.
Account Management
- Serve as the main point of contact for all commercial service customers.
- Coordinate with service advisors technicians and parts staff to ensure timely and accurate service for all commercial accounts.
- Maintain accurate records of all commercial clients including service history pricing agreements and contract details.
- Address and resolve customer concerns or service issues professionally and promptly.
Collaboration & Reporting
- Work closely with Service Managers and Fixed Ops Directors at both dealership locations to align goals and streamline operations.
- Provide weekly and monthly reports on commercial service performance sales activity and customer acquisition.
- Stay up to date with Ford Pro and Ford Fleet programs manufacturer incentives and service bulletins.
Qualifications:
- 3 years of experience in B2B sales account management or service department operations (automotive or related industry preferred)
- Prior dealership experience especially in a service fleet or commercial sales role a plus
- Knowledge of fleet maintenance and heavy-duty vehicles
- Strong understanding of commercial business needs and service workflows
- Excellent communication negotiation and presentation skills
- Self-motivated with the ability to work independently and manage time effectively
- Valid drivers license and clean driving record
- Full-time on-site with frequent travel between two dealership locations and customer sites - a vehicle will be provided
TheKrause Auto Group has been in business for over 30 years and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow promote from within and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 16 brands (BMW Mercedes Ford Lincoln Hyundai Genesis Nissan Kia Honda VolvoLamborghini Aston Martin Rolls Royce Koenigsegg Mclaren and Lotus) across 5 states (Georgia South Carolina North Carolina Texas and Florida)
Required Experience:
Manager
Key Skills
- Forecasting
- Hyperion
- Cost Management
- Construction Estimating
- QlikView
- Bus Driving
- Analysis Skills
- HubSpot
- Salesforce
- Market Research
- negotiation
- Financial Planning
About Company
Are you an experienced sales professional looking for an exciting new opportunity? Do you have a passion for automobiles and a drive to succeed? If so, Rock Hil...
