Sales & Appointments Coordinator (Remote)

Nairobi - Kenya

Monthly Salary: Ks 80000 - 100000

Experience Required: 1-3years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About the Role

We are seeking a driven and compassionate Sales & Appointments Coordinator to join our team supporting a network of clinics in the UK. This is a fully remote role focused on following up with incoming leads nurturing them through the sales journey and securing confirmed appointments for our clinics. The ideal candidate is proactive target-driven and able to build trust quickly with potential clients while maintaining professionalism and empathy.

Key Responsibilities

Respond to and follow up on all incoming leads via phone email and digital channels.
Effectively communicate the value of clinic services and address client queries with clarity and empathy.
Guide prospects through the sales funnel ensuring they progress to confirmed bookings/appointments.
Maintain accurate and timely records of all interactions leads and conversions in the CRM system.
Meet and exceed individual KPIs including call volume conversion rates and appointment targets.
Collaborate with clinic teams to ensure seamless handover of confirmed appointments.
Provide feedback and insights on lead quality client concerns and sales trends.
Work independently with minimal supervision while delivering consistent results.

Requirements

Key Requirements

Bachelors degree in Business Marketing Communications or related field.
Proven experience in sales telesales or appointment-setting roles.
Excellent communication skills with the ability to engage English native speakers effectively.
Strong interpersonal skills with the ability to balance empathy patience and persuasion.
Results-oriented with a proven track record of meeting or exceeding targets.
Self-motivated disciplined and able to thrive in a fully remote environment.
Tech-savvy with proficiency in CRM tools MS Office and remote communication platforms.
A go-getter attitude with resilience adaptability and drive.

Required Skills:

Sales

Required Education:

Bachelors Degree

About the RoleWe are seeking a driven and compassionate Sales & Appointments Coordinator to join our team supporting a network of clinics in the UK. This is a fully remote role focused on following up with incoming leads nurturing them through the sales journey and securing confirmed appointments fo...