Client Success Coordinator Pharma
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicines largest network in the United States theres an elevated level of responsibility in everything we do. We dont take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.
One of Doximitys core values is stretching ourselves. Even if you dont check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!
The Pharma Client Success team at Doximity is seeking a Coordinator to help our healthcare clients achieve success in developing and implementing deliverables in a fast-paced tech-savvy non-corporate environment. Location is flexible; the position is remote.
How youll make an impact:
- Build regulatory submission files including visual mockups and layout formatting
- Own or support the full regulatory process from start to finish
- Conduct quality checks across devices to ensure accurate and functional messaging
- Compile client-facing performance reports with key metrics and visual examples
- Support relaunch tactics with specific setups and quality assurance checks
- Partner with Client Success Managers to support campaign execution and renewals
- Help refine internal workflows and documentation for greater efficiency
What were looking for:
- 1 years of work experience in a client or administrative support role
- Prior experience working remotely
- Prior experience in healthcare clinical marketing or recruitment environments
- Self-starter who thrives in both independent and team settings
- Exceptional attention to detail time management and written/verbal communication
- Strong organizational skills with the ability to manage multiple high-priority projects across different time zones
- Team player with a positive attitude and a creative problem-solving mindset
- Comfortable using Google Workspace and Microsoft Office tools
- BS/BA preferred
Nice to have:
- Proficiency with Adobe Acrobat
- Familiarity with Salesforce Veeva and/or regulatory systems
- Understanding of pharmaceutical regulatory guidelines
- Experience working with performance metrics or reporting
Compensation
The US total compensation range for this full-time position is inclusive of salary equity. Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range individual pay is determined by factors including relevant skills experience and education/training. Please note that the compensation listed does not include benefits.
More on /Benefits/Perks
Doximity is proud to offer industry-leading benefits to our full time employees. Some of our offerings include:
- Medical dental vision offerings for you and your family
- 401k with matching program
- Employee stock purchase plan
- Family planning support Childcare FSA and parental leave
- Life AD&D and Disability
- Generous time off holidays and paid company trips
- Wellness benefitsplus many more!
More About Doximity
For the past decade its been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues stay up-to-date with the latest medical news and research manage their careers and conduct virtual patient visits. Today Doximity is the leading digital platform for U.S. medical professionals with over 80% of physicians 50% of all nurse practitioners and physician assistants and 90% of graduating medical students as members.
Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure and we love creating technology that has a real meaningful impact on peoples lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and diverse work environment where differences are valued and all employees are encouraged to bring their full authentic selves to work daily. To learn more about our team culture and users check out our careers page company blog and engineering blog. Were growing fast and theres plenty of opportunity for you to make an impactjoin us! For more information visit .
EEOC Statement
Doximity is proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race religious creed color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression pregnancy childbirth and breastfeeding age sexual orientation military or veteran status or any other protected classification. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law.
Required Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Over two million U.S. healthcare professionals have chosen Doximity as their network. Join now to connect with colleagues, fax painlessly, and more!
