Senior Process Associate Account Strategist onsite in Richardson TX

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Senior Process Associate Account Strategist!
In this role you are responsible for delivering on programs and processes that drive revenue growth in our segment of advertisers. As a Strategic Sales Specialist you will support innovative scalable sales programs for a global Social Media platform across a diverse set of customers focusing on driving revenue and product adoption.

Responsibilities
This role comprises 30% managing the book of business 60% client pitching and engagement through virtual meetings and 10% supporting other business activities and participating in training sessions.
Drive engagement and revenue growth within the book of business by prioritizing top accounts delivering tailored product recommendations and executing effective budget discussions to achieve increases.
Utilize provided tools to research customer contact information and ensure successful connections are established through emails SMS messages and warm calls as needed. Outreach efforts should include a thorough account scrub to tailor communication effectively.
Develop a comprehensive understanding of customers ad campaigns to provide relevant consultative support and assist them in achieving the best possible ROI on their ad spend. Keep customers engaged by scheduling regular follow-up meetings and outreach and calls regularly
Represent the brand by delivering the highest level of sales and operational customer service ensuring an exceptional customer experience.
Stay updated by learning new sales programs and ad products as they are introduced.
Qualifications we seek in you!
Minimum Qualifications
Own a sales and customer care mindset to assure the best client experience
Strong knowledge of Ad Sales and the digital advertising ecosystem
Strong interest in meeting with clients daily and taking virtual meetings to help them grow their businesses.
Experience in media sales. Agents should have prior experience in launching and optimizing digital media campaigns (e.g. Facebook Google Twitter)
Ability to manage multiple projects with strong attention to detail
Ability to work well in a dynamic fast changing environment
Excellent presentation written and verbal communication skills
Creative problem solver
A team player and collaborator
Bachelors degree in business communications marketing or another related area of study

Preferred Qualifications/ Skills
Evaluate metrics and optimize campaign performance using data driven approach
Demonstrated skill in educating others (e.g. advertisers agencies)
Proven track record of reaching and exceeding sales goals
Passion for social media/entertainment marketing and up for the challenge of building something from the bottom up
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

The approximate annual base compensation range for this position is $20.00-$21.00 per hour. The actual offer reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicants experience knowledge skills and abilities; geographic location; and internal equity

Location-based Roles Richardson TX Dallas Metro area candidates are eligible for this role only. Los Angeles California based candidates are not eligible for this role.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.