Qoute-to-Cash Project Manager

Amtech Organization Summary

Founded in 1981 Amtech Systems is a publicly traded company (Nasdaq: ASYS) supplying essential equipment services and consumables to the semiconductor industry. Our Semiconductor Fabrications Solutions (SFS) business provides consumables parts and services for power semiconductor and mature node semiconductor OEMS. Our Thermal Process Solutions (TPS) business provides equipment and services for semiconductor advanced packaging applications electronic assembly and power semiconductor packaging. The company manufactures products in several factories in the US and China and serves global customers.

Job Summary:

As a strategic consultant and project leader you will drive the analysis design and implementation of a fully optimized Quote-to-Cash (Q2C) process for BTUs Customer Service and Parts operations. Your responsibilities will span across business process transformation stakeholder alignment systems optimization and change management..

Essential Duties and Responsibilities:

Responsibilities:

1. Quote-to-Cash Process Design & Optimization

• Lead the end-to-end assessment and redesign of the Quote-to-Cash process to improve efficiency reduce manual effort and accelerate revenue recognition.
• Design and implement standardized scalable workflows across all Q2C stages including:
• CRM onboarding and lead-to-opportunity conversion (Salesforce)
• Quote configuration and approval workflows
• Sales order creation validation and processing
• Supply chain coordination and parts fulfillment
• Billing invoicing and credit memo processing
• Revenue recognition alignment with finance policies
• Conduct time-motion studies data analysis and stakeholder interviews to identify bottlenecks and inefficiencies.

2. Stakeholder Engagement & Change Leadership

• Facilitate workshops and interviews with key functional leaders across Sales Customer Service Supply Chain Finance and IT to define requirements and pain points.
• Challenge legacy thinking and weve always done it this way mindsets with tact and business rationale driving alignment toward standardized practices.
• Act as a trusted advisor to senior leadership on best practices and improvement opportunities.
• Drive consensus and adoption of new processes across globally dispersed teams.

3. System Integration & Epicor ERP Enablement

• Ensure redesigned business processes align with and fully leverage Epicor ERP standard (out-of-the-box) functionality minimizing unnecessary customizations.
• Collaborate with IT and ERP administrators to configure and test new workflows within Epicor.
• Validate upstream/downstream system impacts of proposed changes ensuring data integrity and process continuity.
• Provide input into Salesforce-Epicor integration points and data mapping as needed.

4. Documentation & Training Enablement

• Create detailed documentation of current-state and future-state processes using tools like Visio Lucidchart or equivalent.
• Develop SOPs process maps and job aids for end-users and department leads.
• Deliver training materials or sessions to facilitate adoption of the new workflows.
• Assist with the development of KPIs and dashboards to monitor performance post-implementation.

5. Automation & Reporting Recommendations

• Identify opportunities for automation within the Q2C process including quote approvals order routing billing triggers and reporting workflows.
• Recommend and prototype dashboards or reporting solutions that improve visibility into order status fulfillment performance and revenue recognition cycles.
• Collaborate with IT or data teams to implement automation tools or enhance system reporting capabilities.

6. Performance Monitoring & Continuous Improvement

• Establish baseline metrics and define success criteria for implemented solutions.
• Track process performance post-implementation and lead root-cause analysis on any issues or gaps.
• Recommend continuous improvements and future phases of process or system enhancement.

7. Project Management & Delivery

• Develop a comprehensive project plan with timelines milestones and resource requirements.
• Maintain detailed status updates and risk registers escalating issues as needed.
• Lead regular check-ins and steering committee updates to communicate progress and solicit feedback.
• Ensure timely delivery of all project phases within agreed-upon scope and budget.

Qualifications:

Required Education & Experience:

• Proven experience as a Project Manager or Business Process Consultant focused on operational optimization.
• Deep understanding of Quote-to-Cash business processes in a manufacturing or technical services environment.
• Hands-on experience with Salesforce CRM and Epicor ERP (strongly preferred).
• Demonstrated success in driving business process transformation with measurable improvements in efficiency and revenue cycle time.
• Comfortable challenging the way weve always done it and promoting a culture of continuous improvement.
• Strong documentation skills with the ability to produce clear standardized workflow diagrams and SOPs.
• Ability to recommend automation opportunities using tools dashboards or built-in ERP features.

Skills & Competencies:

Ideal Candidate Profile:

Strategic thinker with strong execution ability.

Proven change agent who thrives in environments requiring transformation.

Technically literate and process oriented.

Collaborative mindset with excellent cross-functional communication skills.

Comfortable engaging both operational teams and senior stakeholders.

Not afraid to not drink the kool-aidwilling to challenge status quo constructively.

Other duties may be assigned to support the overall business. Amtech Systems has the right to revise and update this job description at any time.