Executive Account Manager

Ocean County, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you ready to grow your career at a fast-paced award-winning company At ID-Tech Solutions were not just another IT & Low Voltage service provider - were a team driven by a shared passion for helping others and making technology work better for our clients.

About the Role

Are you passionate about technology and building strong client relationships ID-Tech Solutions a trusted Managed Service Provider (MSP) for over 20 years is looking for an Executive Account Manager to join our growing team. This role is perfect for someone with 13 years of experience in the tech industry ideally within an MSP environment who thrives on connecting with clients and delivering exceptional service.

Responsibilities

Own the Client Relationship: Serve as the primary liaison for one of our largest clients ensuring their needs are met and expectations exceeded.
Build Trust: Maintain strong long-term relationships through proactive communication and regular touchpoints.
Strategic Influence: Coordinate with internal teams (Engineering Support) to align services with client goals and SLAs.
Drive Growth: Develop and implement account strategies negotiate service enhancements and make recommendations that impact client success and company revenue.
Represent ID-Tech: Act as the face of the company in all client interactionsprofessional positive and solution-oriented.
Manage Lifecycle: Oversee client needs from onboarding to contract upgrades and optional enhancements.

Why Youll Love Working Here

Supportive family-oriented company culture
Competitive health benefits package
401k Savings Plan
Generous Vacation & Sick Time Polices
Paid Holidays
Opportunity to grow with a fast-paced expanding organization.

Compensation

Base Salary $60000-$80000 Commission Structure (Based on experience)

Schedule

This is a Full-Time Exempt position requiring flexibility to meet client needs. The employees are expected to manage their time and schedule to meet the demands of the role often exceeding 40 hours per week

EEO Statement: ID-Tech Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements:

Qualifications

A background in account management consultative sales or roles involving client-facing responsibilities is a must.
Experience: 13 years in a technology-related role; MSP experience strongly preferred.
Technical Understanding: Comfortable discussing IT solutions (Microsoft 365 networking servers) with clients.
Relationship Builder: Strong interpersonal and communication skills; able to connect with executives and decision-makers.
Proactive & Organized: Skilled at managing priorities and driving results.
Passion for Tech: Eager to learn and grow in a fast-paced environment.