Hotel Service Attendant

Oaks Queenstown Shores Resort are looking for a full-time Hotel Service Attendant to join their talented and passionate culinary team.

Key Responsibilities Include:

• Deliver exceptional service by assisting guests with dining beverages and gaming experiences.
• Coordinate and support hotel staff including porters to ensure smooth operations and guest satisfaction.
• Assist guests with luggage bookings and travel arrangements while ensuring a welcoming experience.
• Maintain cleanliness and order in service areas clearing tables and resetting spaces efficiently.
• Explain and enforce safety regulations to ensure a safe environment for guests and staff.
• Build positive guest relationships by responding to requests and providing helpful local knowledge.

Expected minimum hours: 30 hours per week

Location: 327/343 Frankton Road Queenstown 9300 New Zealand

Hourly range: $26.50-$28.50NZD per hour. (excluding contributions to KiwiSaver). Payment of wages will be processed on a fortnightly basis by direct credit to your nominated bank account.

Annual salary approximate: $41340- $44460 (excluding contributions to KiwiSaver). 

Approved sponsor: Minor Hotels Australasia Limited (previously Oaks Hotels & Resorts Limited)

Schedule 1 - Specific Terms and Conditions

Job Title: Hotel Service Attendant 

Job Level: Unit Head

Employment Status: Full Time - Permanent

Commencement Date: To be confirmed

Reporting to: Hotel Manager 

Breaks: Employees are entitled to paid rest breaks and unpaid meal breaks based on the number of hours worked. Breaks will be taken at times agreed to by the employer and employee or when the law says breaks must be taken. Leave Entitlements: As per Employment New Zealand - Leave and holidays Employment New Zealand and Holidays Act 2003.

Period of Notice: Four weeks

Qualifications :

• 06-month experience within a similar role.
• Strong communication and interpersonal skills to engage with guests and staff.
• Positive friendly and proactive attitude with a focus on guest satisfaction.
• Ability to multitask in a fast-paced environment and maintain high service standards.
• Flexibility to work across various shifts including weekends and public holidays.

Additional Information :

At Minor Hotels we value our people as the heart of our success. Joining Minor means youll enjoy a rewarding package designed to support your professional growth wellbeing and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400 top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation collaboration and personal growth.

Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Remote Work :

No

Employment Type :

Full-time