Bilingual Agent Commission Specialist
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Build the future with us
Are you passionate about precision service and making a meaningful impact in the financial services industry At iA American we help our clients feel confident and secure about their futureand were looking for someone like you to help us deliver on that promise. As a Bilingual Agent Commissions Specialist youll be at the heart of our agent support operations ensuring timely and accurate commission processing while fostering strong relationships with our field agents and IMO partners.
This is your opportunity to grow professionally in a collaborative inclusive and purpose-driven environment.
What youll accomplish with us
- Process daily commission advances using automated systems in line with agent contracts
- Support agents and internal teams via phone chat and email
- Maintain direct deposit records and bank information for agents
- Handle exceptions to standard advancing with leadership approval
- Calculate and adjust commissions for policy replacements
- Provide first-level escalation support for peers and agents
- Prepare and manage credit balance checks and special mail handling
- Balance commission accounts and perform miscellaneous accounting entries
- Serve as a backup for other team members duties
What could accelerate your success in this role
Were looking for someone who:
- Has advanced knowledge of Spanish
- Is known for their attention to detail and organizational skills
- Stands out for their ability to communicate clearly and professionally
- Demonstrates strong problem-solving and research capabilities
- Thrives in a fast-paced team-oriented environment
- Has 2 years of administrative or customer service experience (life insurance industry preferred)
- Is eager to grow professionally and adapt to change
- Has the ability to type a minimum of 35 wpm
Why youll love working with us
- A workplace that values learning development and collaboration
- A healthy safe and inclusive environment where your potential can shine
- Flexible hybrid work options with inspiring workspaces
- Competitive benefits: Health insurance plans 401k matching vacation and wellness/personal development days telemedicine employee and family assistance program ergonomic furniture program performance bonus discounts on iA products and much more!
Apply now and get ahead of your careerwhere your talent truly belongs!
Still unsure At iA we believe in potential and value diverse experiences. If this role inspires you go ahead and applywed love to get to know you!
Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time including H-1B visas and participation in STEM OPT work authorizations.
Company
American-Amicable Life Insurance Company of TexasPosting End Date
About us
American Amicable is a part of iA Financial Group one of the largest insurance and wealth management groups in North America. Our headquarters is in Waco TX. Tracing its roots back to 1910 the American-Amicable Life Insurance Company of Texas is a progressive special markets insurer. The Company offers innovative life insurance and annuity products developed to target the individual needs of protection wealth creation and estate preservation.
iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892 iA Financial Groups stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!
Our Commitment to Diversity and Inclusion
At iA American we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all regardless of ethnic origin nationality language religious beliefs gender sexual orientation age marital status family situation or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you please contact us. Someone from our team will be happy to assist you.
Required Experience:
IC
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
iA Groupe financier offre des services financiers adaptés aux besoins des particuliers et des entreprises : assurances, épargne, retraite et prêts.
