Customer Support with Danish for search engine

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We are recruiting on behalf of our client - a worlds leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets Portugal included.

Work in Lisbon Portugal
Easy online recruitment process (phone call and video interview)

No Experience Needed: What matters are your language skills and willingness to learn new things!

About the project:

You will be providing services for Danish-speaking clients for a well-known client you will handle customer inquiries related to product features technical issues and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce software hardware and wireless connectivity issues.

Your tasks:

Responding to customer requests via phone email chat social media and messaging channels.
Maintaining a consistent brand voice in both private and public interactions.
Escalating issues to higher support tiers as needed.
Collaborateing with technicians to resolve help tickets.
Managing an individual ticket queue and follow management direction.

What you need:

Fluency in Danish (must be at least C2)
Fluent in English (at least B2)
Ability to communicate clearly and effectively.

What you will gain:

What you will gain:
Standard salary of:* 1500 (gross*) x 14
Performance bonus (gross): 120 x 11
Meal allowance: 723 per workday (paid in meal card)
Health insurance: Since day 1 upon monthly payment - Free after 6 months of contract

For relocating candidates:

Reimbursement of Airfare on the 6th month of Contract up to 400 in Economy class
Apartment Room with rent of 280 for 12 months (discounted directly from the payslip).

Note: EU citizenship or full working rights in Portugal are required!!

Are you ready to embark on a new journey in your career

Apply today!