Danish Speaking Junior Customer Support Representative

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:

Respond to customer inquiries via phone email and chat ensuring high-quality support.
Provide accurate information about products and services addressing customer concerns.
Resolve customer issues promptly maintaining satisfaction and ensuring positive experiences.
Update customer records and track feedback to improve service.
Collaborate with the team to enhance customer service quality and efficiency.

Requirements:

Fluency in Danish (native or C1 level).
Strong communication skills both written and verbal.
Ability to work flexible hours and rotating shifts including weekends.
Strong organizational skills and ability to manage multiple tasks.
Previous customer service experience is a plus.

What We Offer:

Competitive salary package.
Training and continuous support to ensure success in your role.
A supportive and dynamic team environment.

Key Responsibilities: Respond to customer inquiries via phone email and chat ensuring high-quality support.Provide accurate information about products and services addressing customer concerns.Resolve customer issues promptly maintaining satisfaction and ensuring positive experiences.Update customer...