Principal Consultant-Manager, GenAI Engineer (Cloud GCP)

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.

Inviting applications for the role of Principal Consultant-Manager GenAI Engineer (Cloud: GCP)
In this role The Data Scientist will apply advanced analytics machine learning GenAI and statistical modeling to generate actionable insights and solve complex business problems. The role involves data collection cleaning exploratory analysis feature engineering model development and integration of AI/ML solutions into dashboards and applications. The Data Scientist collaborates with cross-functional teams to ensure models are aligned with business objectives reproducible and scalable.
Responsibilities
We are seeking an experienced AI Engineer to lead the technical re-architecture of our flagship conversational agent My Epic Assistant. This is a strategic initiative to migrate our agent from Googles Dialogflow CX to the new code-first Agent Development Kit (ADK). You will be at the forefront of designing and building a scalable next-generation multi-agent system on Google Cloud establishing best practices for MLOps testing and future development.
What Youll Do
Discovery & Analysis: Dive deep into our existing Dialogflow CX agent analyzing its 30 flows and playbooks to document business logic API integrations and conversational paths.
Architect & Plan: Design the new multi-agent architecture using the Agent Development Kit (ADK). You will define the structure for the central orchestrator reusable agentic tools and a comprehensive migration roadmap.
Build & Develop: Lead the hands-on development in Python transforming the current playbooks into modular robust and independently testable ADK tools.
Implement MLOps: Establish the foundation for our conversational AI development lifecycle including CI/CD pipelines automated testing frameworks and robust observability (logging and monitoring).
Minimum Qualifications
Strong proficiency in Python and its AI/ML ecosystem.
Proven experience designing and implementing modular scalable software solutions ideally with AI/ML components.
Hands-on experience building and deploying AI/ML pipelines on Google Cloud Platform (GCP).
Experience with cloud deployments CI/CD practices and integrating RESTful APIs.
A strong software engineering foundation with knowledge of automated testing and monitoring frameworks.

Preferred Qualifications
Direct experience with Google Dialogflow (CX).
Hands-on experience with Googles Agent Development Kit (ADK) or similar agentic frameworks (e.g. LangChain LangGraph LlamaIndex).
Experience in developing or contributing to multi-agent systems.
Familiarity with Google Clouds operations suite (Cloud Logging Monitoring Tracing).
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training