Branch Manager
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Job Location:
Saint John - Canada
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Wonder Auto & Tire Saint John part of the Shift Auto Group (which includes Fredericton Mitsubishi Volvo Cars New Brunswick Miramichi Kia ReCar St. Croix Auto Velocity Autobody) is seeking a driven and experienced Branch Manager to lead our team.
As a trusted name in automotive service Wonder Auto & Tire is known for top-quality repairs and customer-first service. Were looking for a strong leader with automotive experience to drive operational efficiency lead a skilled team and deliver excellent customer experiences.
About the Role
As Branch Manager you will oversee all day-to-day operations of the Saint John location. Your primary responsibilities will include driving operational efficiency leading a high-performing team maintaining customer satisfaction and meeting profitability goals. This role is ideal for someone with a background in the automotive industry a natural ability to lead and a commitment to exceptional service.
Key Responsibilities
Operations Management
Oversee daily operations to ensure smooth efficient service delivery.
Manage inventory tools and equipment to support service excellence.
Monitor and manage branch budget expenses and revenue.
Hire train and supervise staff ensuring high performance across all roles.
Foster a collaborative positive work environment that encourages growth.
Conduct regular performance evaluations and provide coaching as needed.
Customer Experience
Maintain high standards of customer service and resolve customer issues promptly.
Implement strategies to improve customer satisfaction and loyalty.
Oversee appointment scheduling to enhance service flow and reduce wait times.
Sales & Business Development
Develop and execute sales strategies to meet revenue targets.
Analyze market trends and local competition to identify growth opportunities.
Represent the branch through local marketing initiatives and community involvement.
Compliance & Safety
Ensure full compliance with industry regulations and company policies.
Promote and enforce workplace safety standards for both staff and customers.
What We Offer
Competitive salary with performance-based bonuses.
Comprehensive benefits package including health insurance retirement plans and paid time off.
Ongoing training and career development opportunities.
Employee discounts on automotive products and services.
Ready to lead a top-tier automotive service team
Apply Todaywed love to hear from you!
Required Experience:
Manager
Key Skills
- Sales Experience
- Financial Acumen
- Financial Concepts
- Management Experience
- QlikView
- Serving Experience
- Retail Sales
- Banking
- Securities Law
- Product Lifecycle Management
- Mentoring
- Supervising Experience
About Company
We are proud to provide NB drivers with quality new and pre-owned Volvo vehicles. Visit us today in Fredericton for a test drive! We look forward to serving you!
