Introduction
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being fostering self-sufficiency and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
For more information please visit today!
Summary Statement
The Records Management Specialist is responsible for accurately and promptly entering managing and maintaining patient data and dental screening results within the Bureau of Oral Health and Dental Services (BOHDS) electronic dental records (EDR) system ensuring accuracy and completeness. The role also involves preparing and organizing spreadsheets generating patient dental report cards and scheduling dental appointments. This position requires strong communication and teamwork skills keen attention to detail a minimum typing speed of 45 wpm and proficiency in Microsoft Excel.
Essential Functions
Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive employees can complete job duties of a similar kind not specifically listed here.
- Coordinates and manages the maintenance storage retrieval retention and disposal of an organizations records including physical electronic and digital files documents reports and other information.
- Applies and ensures compliance with applicable laws rules regulations standards policies and procedures including procedures on security confidentiality and authorized access of records.
- Reviews processes and evaluates information for completeness and accuracy and resolves discrepancies by researching and correcting inaccurate records.
- Creates and maintains a variety of record-keeping systems or logs to file track and retrieve documents or other information.
- Prepares maintains and implements records retention schedules and disposes of records in accordance with legal and organizational requirements.
- Recommends appropriate length of retention period method of storage and disposal and consults with records management or storage facility staff as required.
- Uses a variety of card files microfiche/microfilm records logs and imaging or information systems as well as computer software to enter update modify delete retrieve and report on information records and documents.
- Performs office support activities such as preparing and distributing correspondence billing payment or other documents; or creating maintaining updating and merging documents or data.
- Participates in developing and maintaining quality control and related records handling and management procedures practices and guidelines.
- Educates and trains staff on proper record-keeping practices and policies.
- Monitors and evaluates the performance of record-keeping systems and makes recommendations for improvements.
- May evaluate and fulfill requests from the public and state agencies for public records.
- Performs other related duties as required.
Job Requirements
JOB REQUIREMENTS for Records Management Specialist Applicants must have education training and/or experience demonstrating competence in each of the following areas:
- One year of experience in record keeping such as maintaining filing tracking and retrieving physical electronic and digital documents reports or other information.
- One year of experience in document processing such as reviewing and evaluating records for completeness and conformity with laws rules regulations standards policies and procedures resolving deficiencies and tracking and monitoring activities.
- One year of experience in using an automated information system to enter update modify delete retrieve/inquire and report on data.
- Six months experience in using standard computer software/applications to create documents develop spreadsheets or maintain/update databases.
OR
- Possession of an Associates degree or higher.
Additional Posting Information
This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to ourJob Seeker Resources.
DHSS does not provide employment-based sponsorship.
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling or by visiting . You may also call or email for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.