The Release of Information Specialist is responsible and accountable for all aspects of releasing confidential health information from patient charts itemized bills and claim forms in compliance with HIPAA federal and state laws as well as hospital policies. Comprehensive knowledge and understanding of accurately identifying the correct patient using all available patient identifiers within the electronic Master Patient Index. The Release of Information Specialist utilizes Epic along with other EHR systems to process authorizations and ensure the secure timely and accuracy of information is being released. Retrieve requests for medical records via work queues fax interoffice mail and in-person. Provides personalized customer service to all requestors. Assist patients and requestors with queries and navigation of authorization forms transmitted through patient portal email and/or in-person. Assist co-workers in achieving timely release of records maintains coverage for the release of information area. Ensures all authorizations for information are processed documented and tracked electronically. Adhere to all Womans Hospital and HIM Departments policy and procedures pertaining to safeguarding and validating release of information. Perform other duties assigned by department management according to policies and procedures and the mission of Womans Hospital.
Requirements:
- High school diploma or equivalent.
- Experience in a Health Information Management department or equivalent work in a related healthcare field preferred.
Responsibilities:
- Accurately releases designated portions of the medical record based on request type ensuring proper authorization is obtained and verified in accordance with federal and state laws HIPAA and hospital policies. Applies safeguarding when handling sensitive data (e.g. HIV/AIDS behavioral health substance abuse genetic testing).
- Reviews validates rejects and processes requests for health information using Epic and associated systems.
- Demonstrates strong working knowledge of privacy security and confidentiality practices when handling PHI. Maintains compliance with internal protocols and external regulatory standards to protect sensitive information during any form of release transmission or communication.
- Communicates professionally with patients auditors attorneys insurance companies and other external and internal requestors via phone email and portal.
- Coordinates with departments (i.e. Patient Accounting Behavioral Health PMHU and Radiology) to obtain required documentation of approval and/or certification.
- Adheres to legal and regulatory updates that impact ROI processes. Adapts to changes in documentation forms and electronic workflows to ensure continued compliance and service quality.
- Ensures all documentation related to ROI activities is complete accurate and accessible for management or lead to review and sign certification letter.
- Supports departmental quality management goals through consistent documentation and processing output and feedback.
- Any other duties as assigned by Womans Hospital.
Schedule:
Monday Friday
8:00 AM 4:30 PM
Pay Range:
Hourly/Non-Exempt
$13.00 $18.00
A Work Experience with Purpose
Womans is one of the largest specialty hospitals in the country dedicated to the care of women and infants.Nationally recognizedfor exceptional patient care innovative programs and a supportive work environment we consistently exceed state and national benchmarks for patient satisfactiona reflection of our commitment to those we serve.
Were home to Louisianas largest delivery service and perform thousands of procedures annually including over 8500 surgeries and 35000 breast procedures. Womans was the first hospital in the Baton Rouge area to earn Magnet designation for nursing excellence and were honored to be named one of Modern Healthcares Best Places to Work in Healthcare year after year.
We are proud of the care our staff provides to patientsand to one anotherevery day.
For more information or to contact our recruiting team email us at.
Womans Hospital is an equal opportunity employer. We do not discriminate on the basis of race color religion sex sexual orientation age disability genetic information veteran status national origin gender identity and/or expression marital status or any other characteristic protected by federal state or local law.
Required Experience:
IC
The Release of Information Specialist is responsible and accountable for all aspects of releasing confidential health information from patient charts itemized bills and claim forms in compliance with HIPAA federal and state laws as well as hospital policies. Comprehensive knowledge and understanding...
The Release of Information Specialist is responsible and accountable for all aspects of releasing confidential health information from patient charts itemized bills and claim forms in compliance with HIPAA federal and state laws as well as hospital policies. Comprehensive knowledge and understanding of accurately identifying the correct patient using all available patient identifiers within the electronic Master Patient Index. The Release of Information Specialist utilizes Epic along with other EHR systems to process authorizations and ensure the secure timely and accuracy of information is being released. Retrieve requests for medical records via work queues fax interoffice mail and in-person. Provides personalized customer service to all requestors. Assist patients and requestors with queries and navigation of authorization forms transmitted through patient portal email and/or in-person. Assist co-workers in achieving timely release of records maintains coverage for the release of information area. Ensures all authorizations for information are processed documented and tracked electronically. Adhere to all Womans Hospital and HIM Departments policy and procedures pertaining to safeguarding and validating release of information. Perform other duties assigned by department management according to policies and procedures and the mission of Womans Hospital.
Requirements:
- High school diploma or equivalent.
- Experience in a Health Information Management department or equivalent work in a related healthcare field preferred.
Responsibilities:
- Accurately releases designated portions of the medical record based on request type ensuring proper authorization is obtained and verified in accordance with federal and state laws HIPAA and hospital policies. Applies safeguarding when handling sensitive data (e.g. HIV/AIDS behavioral health substance abuse genetic testing).
- Reviews validates rejects and processes requests for health information using Epic and associated systems.
- Demonstrates strong working knowledge of privacy security and confidentiality practices when handling PHI. Maintains compliance with internal protocols and external regulatory standards to protect sensitive information during any form of release transmission or communication.
- Communicates professionally with patients auditors attorneys insurance companies and other external and internal requestors via phone email and portal.
- Coordinates with departments (i.e. Patient Accounting Behavioral Health PMHU and Radiology) to obtain required documentation of approval and/or certification.
- Adheres to legal and regulatory updates that impact ROI processes. Adapts to changes in documentation forms and electronic workflows to ensure continued compliance and service quality.
- Ensures all documentation related to ROI activities is complete accurate and accessible for management or lead to review and sign certification letter.
- Supports departmental quality management goals through consistent documentation and processing output and feedback.
- Any other duties as assigned by Womans Hospital.
Schedule:
Monday Friday
8:00 AM 4:30 PM
Pay Range:
Hourly/Non-Exempt
$13.00 $18.00
A Work Experience with Purpose
Womans is one of the largest specialty hospitals in the country dedicated to the care of women and infants.Nationally recognizedfor exceptional patient care innovative programs and a supportive work environment we consistently exceed state and national benchmarks for patient satisfactiona reflection of our commitment to those we serve.
Were home to Louisianas largest delivery service and perform thousands of procedures annually including over 8500 surgeries and 35000 breast procedures. Womans was the first hospital in the Baton Rouge area to earn Magnet designation for nursing excellence and were honored to be named one of Modern Healthcares Best Places to Work in Healthcare year after year.
We are proud of the care our staff provides to patientsand to one anotherevery day.
For more information or to contact our recruiting team email us at.
Womans Hospital is an equal opportunity employer. We do not discriminate on the basis of race color religion sex sexual orientation age disability genetic information veteran status national origin gender identity and/or expression marital status or any other characteristic protected by federal state or local law.
Required Experience:
IC
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