Sales Performance Manager

We are seeking a Sales Performance Manager who is ready to Amp Up their career at an organization that combines your passion and performance to shape a better world. Amplifons recognition as a Top Employer 2025 across Europe the United States Canada and New Zealand by the Top Employers Institute demonstrates the close tie between our purpose helping people rediscover all the emotions of sound and the success employees can experience here.

As a Sales Performance Manager you will drive innovation and optimize store processes and tools to enhance operational efficiency. You will oversee key performance indicators (KPIs) deliver actionable sales intelligence and provide accurate forecasting to support strategic commercial decisions. Your efforts will directly contribute to maximizing sales performance while ensuring exceptional in-store customer experience.

Key Responsibilities:

• Monitor and analyze sales performance providing regular feedback to Area Managers and stores including actionable insights.
• Forecast short- and mid-term sales using historical data and business insights.
• Collaborate with IT HR Marketing and Supply Chain to enhance tools and processes.

Qualifications in this role include but are not limited to:

• Bachelors degree in business statistics engineering or another relevant field
• 3 years of experience in sales preferably in a retail setting
• Experience with a multinational or global organization preferred
• Proven experience budgeting and forecasting skills within a retail organization
• Proficient in Power BI
• Fluent in English with excellent written and verbal communication skills

Preferred Experience and Skills:

• Cross functional partnership
• Customer experience optimization
• Analytical thinking including identifying opportunities for improvement
• Change management such as implementation of new tools or processes

Benefits Offered:

• Medical Dental Vision 401(k) with company match and hearing aid benefits for employees & family
• Vacation safe and sick leave paid holidays paid volunteer time off and bereavement
• Tuition reimbursement and Employee assistance program for employees & family
• Access to our Wellness Hub your go-to resource for holistic well-being offering tools and support
• Continuous career development with access to Ampli-Academy (internal LMS) LinkedIn Learning Coursera team training and more.
• Additional specialized training for career development

About Us:

Amplifon the global leader in the hearing care retail market and headquartered in Milan Italy empowers people to rediscover all the emotions of sound. We operate under three regions in EMEA Americas and APAC with a global presence in 26 countries and 20300 employees worldwide. Amplifon Americas is regionally headquartered in Minneapolis MN and supports operations in Canada Latin America and the United States. We are a parent company to Miracle-Ear our hearing care retail division and Amplifon Hearing Health Care our hearing care insurance division bridging both industries to provide comprehensive solutions for hearing well-being.

Miracle-Ear has been in business for over 75 years and is a leader in providing innovative hearing solutions that improve lives relationships and communities. Based in Minneapolis MN we operate in over 1500 franchised and corporate-owned retail clinics in all 50 U.S. states. Across our back-office support teams and licensed and trained hearing care professionals in our stores were committed to connecting customers to the world of sound around them. Join us and make the switch to an impactful career.

We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace religion color national origin gender sexual orientation age marital status veteran status or disability status. If selected for an interview please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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