About the role:
Youll be leading the FinCrime Requests Team which serves as the first point of contact for external investigations involving Wises customers. This team handles Request for Information (RFI) from partner banks requiring detailed customer activity information for AML fraud or sanctions investigations Law Enforcement requests from authorities and agencies and Account Freezing Orders (AFO) - legal orders to temporarily block accounts suspected of illegal activity.
This role offers the opportunity to lead a critical domain at the intersection of compliance customer experience and operational efficiency.
How we work:
Youll be working alongside a dedicated PM and a team of engineers reporting to you. The operational team currently consists of 110 internal agents 15 outsourced agents. Youll be responsible for the overall health and productivity of the engineers within your team ready to roll your sleeves up and code on a regular basis getting involved in the entire software development process. Youll support engineers and provide feedback on tech: both code and architecture help your team to make data-driven decisions and maintain an overview of whats happening across the organisation while thinking about engineering as a whole.
What will you be working on
- Build LLM-assisted automation for processing incoming emails and creating cases automatically
- Develop unified tooling merging RFI and LE handling into a single platform with specialized workflows
- Create self-service portals for law enforcement and banking partners
- Implement automated data collection enrichment and response generation
Requirements:
- Extensive experience working with Java Spring framework asynchronous message queues and have worked with microservices architecture this is essential
- Hands-on experience leading coaching and mentoring high performing teams building development plans and setting personal goals for engineers in your teams
- Comfortable working on big challenges and taking full ownership of the customer journey
- Experience building and designing scalable and performing systems and APIs
- Comfortable with SQL databases optimisation and transaction
- A passion for international finance foreign exchange and payment systems
What will success look like
- Youll have found your place in our mission by understanding how to drive engineering solutions and suggesting future challenges
- Youll understand our customers and the impact our product makes in their lives
- Youll make contributions to the wider engineering goals of the company
- Youll inspire a team environment where ideas are shared and openness is valued
- Youll help us scale-up and build a world class money product that impacts millions of customers
Interested Find out more:
About the role:Youll be leading the FinCrime Requests Team which serves as the first point of contact for external investigations involving Wises customers. This team handles Request for Information (RFI) from partner banks requiring detailed customer activity information for AML fraud or sanctions ...
About the role:
Youll be leading the FinCrime Requests Team which serves as the first point of contact for external investigations involving Wises customers. This team handles Request for Information (RFI) from partner banks requiring detailed customer activity information for AML fraud or sanctions investigations Law Enforcement requests from authorities and agencies and Account Freezing Orders (AFO) - legal orders to temporarily block accounts suspected of illegal activity.
This role offers the opportunity to lead a critical domain at the intersection of compliance customer experience and operational efficiency.
How we work:
Youll be working alongside a dedicated PM and a team of engineers reporting to you. The operational team currently consists of 110 internal agents 15 outsourced agents. Youll be responsible for the overall health and productivity of the engineers within your team ready to roll your sleeves up and code on a regular basis getting involved in the entire software development process. Youll support engineers and provide feedback on tech: both code and architecture help your team to make data-driven decisions and maintain an overview of whats happening across the organisation while thinking about engineering as a whole.
What will you be working on
- Build LLM-assisted automation for processing incoming emails and creating cases automatically
- Develop unified tooling merging RFI and LE handling into a single platform with specialized workflows
- Create self-service portals for law enforcement and banking partners
- Implement automated data collection enrichment and response generation
Requirements:
- Extensive experience working with Java Spring framework asynchronous message queues and have worked with microservices architecture this is essential
- Hands-on experience leading coaching and mentoring high performing teams building development plans and setting personal goals for engineers in your teams
- Comfortable working on big challenges and taking full ownership of the customer journey
- Experience building and designing scalable and performing systems and APIs
- Comfortable with SQL databases optimisation and transaction
- A passion for international finance foreign exchange and payment systems
What will success look like
- Youll have found your place in our mission by understanding how to drive engineering solutions and suggesting future challenges
- Youll understand our customers and the impact our product makes in their lives
- Youll make contributions to the wider engineering goals of the company
- Youll inspire a team environment where ideas are shared and openness is valued
- Youll help us scale-up and build a world class money product that impacts millions of customers
Interested Find out more:
View more
View less