Member Success Specialist
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Job Location:
Bellevue, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Position: Member Success Specialist
Our client is a reputable organization that offers a broad range of benefits including Premera Blue Cross Medical benefits Optional Group Dental Vision Life & Accidental Death/Dismemberment plans Company-paid Short-Term and Long-Term Disability coverage and Employee Stock Options. They are committed to investing in their personnel and fostering a supportive work environment.
The Member Success Specialist will play a crucial role in the organization functioning as a white-glove account manager. This role will be responsible for helping clients understand and best utilize the network re-engaging inactive members and solving problems to enhance client satisfaction and ensure the smooth operation of the network.
Responsibilities:
- Assist clients in understanding and utilizing the network effectively
- Engage inactive members and encourage their active participation
- Resolve client problems and inquiries efficiently and professionally
Qualifications:
- Highly motivated and driven
- Background in white-glove customer service
- Excellent interpersonal and communication skills
- Ability to patiently handle customer queries and problems
We encourage qualified individuals who are keen to contribute to a dynamic team and make a significant impact in the organization to apply for this role.
Key Skills
- Commercial Property Paralegal
- JAVA/J2EE
- Building Construction
- Javase
- Administrative Services
