English-Speaking Customer Support Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Empower Digital Banking. Deliver Support That Builds Trust.
Are you a confident English speaker with a passion for helping people and an interest in finance Join our team as a Customer Support Specialist for a leading digital banking platform where youll provide world-class assistance to users navigating their accounts and financial services.
What Youll Do
- Deliver outstanding customer support in English across chat phone and email.
- Resolve account-related and technical inquiries with clarity professionalism and empathy.
- Work with sensitive financial information ensuring accuracy privacy and compliance.
- Collaborate with experienced teams to enhance both customer experience and internal processes.
What Were Looking For
- Fluent English communicator (C1C2 level) an Irish accent is a welcome plus!
- Minimum 1 year of experience in banking fintech or financial customer service.
- Exceptional attention to detail problem-solving ability and customer focus.
- Comfortable working on-site with flexibility for 24/7 rotating shifts.
- Local candidates based in Lisbon only. This is an on-site role requiring presence in the city.
Why Youll Love Working Here
- Work at the heart of innovation thats shaping the future of digital finance.
- Join a supportive team environment that values integrity growth and collaboration.
- Expand your expertise in financial operations and customer experience management.
- Continuous learning and development opportunities in an exciting people-centered culture.
Bring your communication skills your empathy and your professionalism and be part of a global mission to deliver smarter more secure financial support.
Apply now and take the next step in your customer service career!
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
