Program Manager
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Job Location:
Monthly Salary:
Posted on:
16-10-2025
Vacancies:
1 Vacancy
Job Summary
At JP Morgan Chase we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. Thats why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up offering you the chance to join us and make a significant impact.
As a Program Manager within the Operations Change Team you will be responsible for managing and delivering change initiatives into the Operations function. You will work closely with the Ops Change Manager business and technology teams to support the delivery of the business-wide change program. This role offers the opportunity to embrace a culture of collaboration improvement and learning while building relationships with stakeholders and ensuring efficient execution of projects.
Job Responsibilities:
- Conduct Operations impact assessment on new change initiatives considering capacity operating model business impact and regulatory obligations.
- Manage the delivery of change projects from initiation through to implementation ensuring key milestones are met and plans and project artefacts are accurately created and tracked.
- Oversee operational readiness activities for new product implementations.
- Proactively identify potential roadblocks / obstacles and escalate issues as needed.
- Build relationships with all stakeholders fostering a culture of collaboration transparency and information sharing for efficient execution demonstrating the ability to identify partner and navigate with players and key SMEs and functions across ICB/ Chase UK.
- Partner with Legal Compliance Risk and Control teams to timely identify and address areas of risk & regulatory exposure.
- Maintain a positive attitude and act as team player in supporting other on-going team initiatives.
Required qualifications capabilities and skills :
- Minimum 4 yearsof relevant business side project management & execution experience in a Financial Institution.
- Highly disciplined individual self-motivated fast learner performs well under pressure in dynamic environment.
- Extremely organized and delivery focused with the ability to work independently and balancing project responsibilities multiple workstreams and priorities while remaining focused on accuracy and attention to detail. Ability to deliver solutions to a tight deadline regardless of complexity.
- Strong interpersonal skills with the ability to work in a team environment with people at all levels across all functions including ability to engage with senior management.
- Outstanding team player in supporting all other workstreams or initiatives managed by the Operations Change team; organized in taking comprehensive project management approach to all book of work.
- Excellent communicator who can message complex information into a simple pitch in both physical and virtual meetings.
- Were a global company whose primary business language is English and so fluency in English is required.
- Minimum of Bachelors degree or equivalent
Preferred qualifications capabilities and skills :
Strong proficiency with Jira & Confluence is a plus.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
