Instructional Support & Technology Specialist

About College of the Desert
The College of the Desert Desert Community College District enrolls approximately 15000 students each academic year with steady enrollment growth each year. College of the Desert embraces diversity in all forms and the right of all people to have access to quality higher education in a safe learning environment. Designated as a Hispanic-Serving Institution (HSI) College of the Desert administers an array of student programs specifically focused on student support and helping students achieve their educational and career goals. As a two-year college we offer Associates Degree for Transfer both in Art and Sciences Associates Degrees and Certificates across a wide range of disciplines.

College of the Desert is a district that consists of leadership staff and faculty who are committed to enhancing our community through supporting the academic success of all of our students including students of color students with disabilities students who are first generation to college veterans students of all ages students with diverse socio-economic backgrounds dreamers and students of diverse sexual orientation and gender expression.

When you join College of the Desert you can expect to be part of a diverse inclusive and collaborative community. We provide students with a rich and dynamic learning experience that embraces differences emphasizes collaboration and engages students in and out of the classroom. We are committed to ensuring that College of the Desert is a welcoming place for the success of all students.

Interested in learning more about College of the Desert and the Coachella Valley Visit the links below.

• The Community Coachella Valley
• College of the Desert

Who We Want:
College of the Desert is seeking individuals from a broad range of cultural heritages socioeconomic backgrounds genders abilities and orientations. As such we prioritize individuals who fully demonstrate their understanding of the community we serve the benefits of diversity in a professional and educational setting and values creating a culture that brings people together. A successful candidate will value working in a collegial collaborative environment that is guided by a commitment to inclusion student education and equity. An equity-minded individual is a person who already does or has demonstrated the desire to:

• Understand the importance of holding ourselves accountable as faculty staff and leadership for closing equity gaps and engaging in equitable practices;
• Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility;
• Encourage positive race-consciousness and embrace human difference;
• Reflect on institutional and teaching practices and aim to make them more culturally responsive; and
• Strategically build buy-in and participation among colleagues for equity-related initiatives.

BASIC FUNCTION

Under the direction of the Director Systems Management and MIS Operations or area supervisor provides instructional and administrative technology training and support for the colleges faculty staff or the Berger Faculty Innovation Center; maintains academic departments programs; coordinates the integration of technology in the classroom and facilities the exploration and implementation of new educational technologies to the college acts as liaison to Information Technology for the resolution of instructional hardware and software problems and/or projects.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned administrator.

EXAMPLES OF TYPICAL JOB FUNCTIONS

1. Supports and maintains the virtual servers for current Content Management System/Learning Management System (CMS/LMS) used by the districts academic users.
2. maintains academic department/programs and faculty websites and assures compliance with applicable standards and regulations.
3. Provides technical support and direction in administrative and instructional applications to District faculty and staff.
4. Prepare a variety of instructional and operational materials; set up and operate various audio- visual computer and other teaching aids as assigned; assist in utilizing instructional equipment and programmed materials; orient and monitor the use of computers; remain current concerning instructional and desktop software.
5. Develops workshop content conducts technology training workshops develops workshop schedules and researches.
6. Analyze and coordinate support to resolve issues related to the learning management system (LMS) and other instructional technology systems.
7. Assist in the organization preparation and presentation of instructional and operational materials; assist in overseeing and guiding assigned activities and learning sessions.
8. Operate a computer and other assigned office and instructional equipment and including a variety of instructional software and word processing spreadsheets database management desktop publishing presentations power point presentations email and scheduling.
9. Assist Distance Education with certification and recertification processes tracking and scheduling; assist with instructional designing methods and practices.
10. Assist with scheduling and recording of events sessions and presentations.
11. Perform administrative duties affiliated with assigned area.
12. Act as liaison to Information Technology for the resolution of instructional hardware and software problems and/or projects. Create support tickets track and respond as requested; forwards work orders to Information Technology as necessary.
13. Conducts evaluations of workshops and training modules to assess effectiveness of delivery and content of instructional materials; research and compile data for projects and reports; assist in developing new procedures and forms as assigned.
14. Perform other related duties as assigned.

EDUCATION AND EXPERIENCE

Associates degree and 2 years of experience providing system administration and/or end-user support consisting of responsibility for software application support and end-user training; or an equivalent combination of education training and/or experience.

Knowledge of:

1. Learning management systems
2. . Problem solving techniques related to instructional technology.
3. Record-keeping techniques; modern office practices procedures and equipment.
4. Proper methods of storing equipment materials and supplies.
5. Technical aspects of field of specialty.
6. Interpersonal skills using tact patience and courtesy.
7. Customer service skills.

Ability to:

1. Perform a variety of instructional and clerical duties to assist in the implementation of programs and services.
2. Schedule and maintain supplies and equipment used for instructional purposes.
3. Assist supervisor in the organization preparation and presentation of materials.
4. Provide assistance to temporary staff and student workers.
5. Learn methods and procedures to be followed in an instructional situation;
6. Perform routine clerical work.
7. Set up design and operate assigned departmental equipment.
8. Read understand interpret and apply department rules policies and materials relating to assigned field.
9. Provide instructional assistance and information on the availability and uses of instructional materials and equipment;
10. Communicate effectively both orally and in writing in person and on the telephone;
11. Operate a computer and a variety of office and instructional equipment and software including word processing spreadsheets database management desktop publishing presentations power point presentations email scheduling and other software
12. Determine appropriate action within clearly defined guidelines.
13. Establish and maintain cooperative and effective working relationships with others.
14. Demonstrate clear evidence of sensitivity and understanding of the diverse academic socioeconomic disability and ethnic backgrounds of students staff and the community.

EMPLOYMENT STATUS:

• Classified Bargaining Unit Position
• Classified Staff Salary Range 12

• This position is scheduled 40 hours per week 12 months per year.
• The schedule is Monday Friday from 8:00 a.m. 5:00 p.m.
• The primary location is Palm Desert Campus.
• The schedule and location are subject to change based on District need.

REQUIRED DOCUMENTS:

• RESUME:Must include length of employment(month/year start and end dates) for each employer.
• Cover Letter: Please address how you meet the minimum requirements for this position and any special qualifications you possess.
• College Transcripts: Must be from an accredited institution show name of institution degree awarded discipline and date awarded.Diplomas will not be accepted in lieu of transcripts. Diplomas will not be accepted in lieu of the required transcripts.

IN YOUR APPLICATION:

• List of References: References should include at least two supervisors and two colleagues. Please include name title email and current phone numbers. Letters of reference will not be accepted in lieu of the required List of References.

• For consideration please apply by November 2 2025.

FAQs:For additional information click here: Recruitment Frequently Asked Questions

PLEASE NOTE:

• Employment is contingent on residence in California.
• Applicants must be authorized to work for any employer in the U.S.
• College of the Desert does not offer sponsorship nor take over sponsorship for an employment VISA.

Notice to all Candidates for Employment:

DISTRICTRIGHTS: College of the Desert reserves the right to re-open re-advertise delay or cancel filling this position.

TheSELECTED CANDIDATEis required to complete the following prior to employment:

• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
• Have fingerprints taken by a Live Scan computer at the candidates expense (Clearance must be received prior to the first day of employment).
• Present original documents for proof of eligibility to work in the United States including a Social Security Card; (Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.)
• Participate in a new hire onboarding completing all required tasks and forms.
• May be required to complete a fitness for duty physical exam based on the job description as applicable.

The Immigration Reform and Control Act of 1986 Public Law 99-603 requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The Desert Community College District (DCCD) will not sponsor any VISA applications nor take over any VISA.

Employees must reside in California while employed with the Desert Community College District (DCCD).

California Public Employees Retirement SystemandCalifornia State Teachers Retirement System:

A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with the DCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.

Any active vested member of California State Teachers Retirement System (CalSTRS) who accepts employment with the DCCD to perform service that requires membership in CalPERS is eligible to elect to continue retirement system coverage under CalSTRS

Disability Accommodations:

If you require special accommodations in the application and/or evaluation process please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date by either calling (760) 773 -2529 or sending an e-mail to

Attendance Requirement:

All DCCD employees are required to report to work on a regular and consistent basis as scheduled to assigned job.

Campus Crime and Safety Awareness:

Information regarding campus crime and safety awareness can be found at

Non-Discrimination Notice:

The DCCD provides access to its services classes and programs without regard to national origin immigration status religion age gender gender identity gender expression race ethnicity color medical condition military and veteran status genetic information ancestry sexual orientation marital status physical or mental disability pregnancy or because they are perceived to have one or more of the foregoing characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.

California Fair Chance Act:

The DCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check if the DCCD is concerned about a conviction that is directly related to the job you will be given the chance to explain the circumstances surrounding the conviction provide mitigating evidence or challenge the accuracy of the background report.

Diversity Equity Inclusion and Equal Employment Opportunity:

The DCCD is committed to creating an academic and work environment that fosters diversity equity and inclusion (DEI) and equal employment opportunity (EEO) for all and ensures that students faculty staff and managers of all backgrounds feel welcome included supported and safe. Our culture of belonging openness and inclusion makes the DCCD a unique and special place for individuals of all backgrounds.

The DCCD is looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic socioeconomic cultural disability gender identity sexual orientation and ethnic backgrounds present within our community. When you join the DCCD you can expect to be part of an exciting thriving equity-focused and inclusive community that approaches higher education with the lens of social justice and collaboration among students faculty staff managers and community deciding whether to apply for a position at the DCCD you are strongly encouraged to consider whether your values align with the DCCDs mission and goals for DEIA and EEO.

Additional Resources

• Americans with Disabilities Act (ADA)
• California Department of Fair Employment and Housing (FEHA)
  • Discrimination Laws Regarding People With Disabilities
  • Reasonable Accommodation
• Job Accommodation Network (JAN)
• AP 7100 - Commitment to Diversity
• COD - Equal Opportunity Plan
• Department of Labors Office of Federal Contract Compliance Programs (OFCCP)

THE DCCD IS AN EQUAL OPPORTUNITY EMPLOYER