Qualifications:
The project manager must have the following demonstrated experience and/or knowledge:
- Minimum of 8 years of experience in the management and control of IT projects.
- Minimum 5 years of experience managing a large ServiceNow based customer service user base and ITIL best practices III-expert knowledge of ServiceNow ITAM.
- Possess excellent written and verbal communication skills including experience in presenting material to senior government officials.
- Proven experience with manpower utilization training problem resolution and employee relations (including teaming partners or subcontractors)
- Expert knowledge of ITIL processes and procedures
- PMP certification or a B.S. degree in computer information systems or a related information technology discipline. M.S. in a related IT field preferred.
Qualifications: The project manager must have the following demonstrated experience and/or knowledge: Minimum of 8 years of experience in the management and control of IT projects. Minimum 5 years of experience managing a large ServiceNow based customer service user base and ITIL best practices II...
Qualifications:
The project manager must have the following demonstrated experience and/or knowledge:
- Minimum of 8 years of experience in the management and control of IT projects.
- Minimum 5 years of experience managing a large ServiceNow based customer service user base and ITIL best practices III-expert knowledge of ServiceNow ITAM.
- Possess excellent written and verbal communication skills including experience in presenting material to senior government officials.
- Proven experience with manpower utilization training problem resolution and employee relations (including teaming partners or subcontractors)
- Expert knowledge of ITIL processes and procedures
- PMP certification or a B.S. degree in computer information systems or a related information technology discipline. M.S. in a related IT field preferred.
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