DescriptionWorkforce Screening conducts background checks on new hires and rescreening of current employees and contingent workers in partnership with Human Resources and Global Supplier Services. This function helps protect the firms assets reputation employees and clients pursuant to firm policy and regulatory standards. As a Screening Manager with Global Workforce Screening you will be an operations lead. Responsible for managing case volume with tight deadlines maintain quality control trouble shoot issues and continuously improve processes. You will provide oversight for the team who executes operational processes. You will report into the Global Workforce Screening Manager and work closely with management team regional peers as well as our partners within HR and Compliance and other internal stakeholders.
As the Screening Manager within Global Workforce Screening you will serve as an operations lead responsible for managing case volume under tight deadlines maintaining quality control troubleshooting issues and continuously improving processes. You will oversee the team executing operational processes and report to the Global Workforce Screening Manager. Additionally you will collaborate closely with the management team regional peers and partners within HR Compliance and other internal stakeholders.
Job Responsibilities:
- Responsible for managing partners and stakeholder expectation as it relates to screening of various worker types throughout North America. Ensuring service legal agreements are met through KPI monitoring
- Leading workforce screening efforts to ensure a high-quality candidate/employee experience
- Report to the Global Workforce Screening Manager in the US and serve as a trusted advisor to stakeholders building relationships with partners such as HR Employee Relations Assignment Sponsors Sourcing and project teams globally
- Adhere and maintain screening program structure; ensure compliance with legal and regulatory mandates
- Support and assist managing team members in other locations
- Drive quality and operational efficiency by collaborating with vendor product and operations staff; identify and remediate issues. Be comfortable utilizing automated processes and AI
- Understand and adherence to the firmwide policies standards and procedures by GWS operations team and screening vendors
- Identify & escalate risk as it relates to process; implement controls to mitigate
- Manage screening projects driving best practice and efficient practices ensuring team is well-resources trained and meeting service level agreements
- Collaborate with peer managers to assist with overall team management
Required qualifications capabilities and skills:
Preferred qualifications capabilities and skills
- Ability to think strategically and provide leadership & work with partners globally
- Experience handling confidential personal & sensitive information
- Experience working in an environment that undergoes routine audits from internal and external source
Required Experience:
Exec
DescriptionWorkforce Screening conducts background checks on new hires and rescreening of current employees and contingent workers in partnership with Human Resources and Global Supplier Services. This function helps protect the firms assets reputation employees and clients pursuant to firm policy a...
DescriptionWorkforce Screening conducts background checks on new hires and rescreening of current employees and contingent workers in partnership with Human Resources and Global Supplier Services. This function helps protect the firms assets reputation employees and clients pursuant to firm policy and regulatory standards. As a Screening Manager with Global Workforce Screening you will be an operations lead. Responsible for managing case volume with tight deadlines maintain quality control trouble shoot issues and continuously improve processes. You will provide oversight for the team who executes operational processes. You will report into the Global Workforce Screening Manager and work closely with management team regional peers as well as our partners within HR and Compliance and other internal stakeholders.
As the Screening Manager within Global Workforce Screening you will serve as an operations lead responsible for managing case volume under tight deadlines maintaining quality control troubleshooting issues and continuously improving processes. You will oversee the team executing operational processes and report to the Global Workforce Screening Manager. Additionally you will collaborate closely with the management team regional peers and partners within HR Compliance and other internal stakeholders.
Job Responsibilities:
- Responsible for managing partners and stakeholder expectation as it relates to screening of various worker types throughout North America. Ensuring service legal agreements are met through KPI monitoring
- Leading workforce screening efforts to ensure a high-quality candidate/employee experience
- Report to the Global Workforce Screening Manager in the US and serve as a trusted advisor to stakeholders building relationships with partners such as HR Employee Relations Assignment Sponsors Sourcing and project teams globally
- Adhere and maintain screening program structure; ensure compliance with legal and regulatory mandates
- Support and assist managing team members in other locations
- Drive quality and operational efficiency by collaborating with vendor product and operations staff; identify and remediate issues. Be comfortable utilizing automated processes and AI
- Understand and adherence to the firmwide policies standards and procedures by GWS operations team and screening vendors
- Identify & escalate risk as it relates to process; implement controls to mitigate
- Manage screening projects driving best practice and efficient practices ensuring team is well-resources trained and meeting service level agreements
- Collaborate with peer managers to assist with overall team management
Required qualifications capabilities and skills:
Preferred qualifications capabilities and skills
- Ability to think strategically and provide leadership & work with partners globally
- Experience handling confidential personal & sensitive information
- Experience working in an environment that undergoes routine audits from internal and external source
Required Experience:
Exec
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